The father sells you the job with a long list of impressive references but it's all downhill from there. The untrained and unskilled son does most of the work. They left cigarette butts all over my... yard. The drywall they hung had almost 2" gaps and I could see through to the outside. Then they wanted to charge me extra when I insisted they re-do the shoddy work. The waterproofing barrier fell off after a couple of hours when they left early one day. They didn't show up for three days they said they would-- after starting the job two weeks after they said. They write the contract to make the homeowner believe everything is going to be repaired but that's not the case. Do not waste your time or money on this dishonest company.VIEW MORE »VIEW LESS »
You have to constantly keep on this guy. He comes and gives you a quote, then sends his guys out to do the job and you never see him again. He may be into doing quality work, but his guys are NOT. ... He claims the job was done without ever setting eyes on it. I have had to have them come back out at least 4 times to finish and thankfully I know what its suppose to look like because otherwise you wouldn't know it was done wrong. They charged my CC without my authorization before the job was finished and I am still waiting for a proper invoice of the work, two months later. Save yourself the headache. They were not even the cheapest, shoot, they were the most expensive, but I THOUGHT they had a "do it right the first time" philosophy. Turns out that was just a sales job.VIEW MORE »VIEW LESS »
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The father sells you the job with a long list of impressive references but it's all downhill from there. The untrained and unskilled son does most of the work. They left cigarette butts all over my yard. The drywall they hung had almost 2" gaps and I could see through to the outside. Then they wanted to charge me extra when I insisted they re-do the shoddy work. The waterproofing barrier fell off after a couple of hours when they left early one day. They didn't show up for three days they said they would-- after starting the job two weeks after they said. They write the contract to make the homeowner believe everything is going to be repaired but that's not the case. Do not waste your time or money on this dishonest company.
You have to constantly keep on this guy. He comes and gives you a quote, then sends his guys out to do the job and you never see him again. He may be into doing quality work, but his guys are NOT. He claims the job was done without ever setting eyes on it. I have had to have them come back out at least 4 times to finish and thankfully I know what its suppose to look like because otherwise you wouldn't know it was done wrong. They charged my CC without my authorization before the job was finished and I am still waiting for a proper invoice of the work, two months later. Save yourself the headache. They were not even the cheapest, shoot, they were the most expensive, but I THOUGHT they had a "do it right the first time" philosophy. Turns out that was just a sales job.
I had major water problems and dampness on my foundation walls and basement floor, in many areas through out the basement and cracks in my foundation walls. Keller fixed my basement by digging from the outside and sealed my foundation walls and installed new drainage around the entire perimeter. My walls are bone dry and my basement floor too after Keller completed their system. I used to have over 5" of water on my floor after the floods in 2009. I cannot say how happy I am about the work and the professional crew that completed my job.
Keller Concrete & Foundation removed my driveway and installed a new reinforced driveway that was over five inches thick. My existing driveway was only two and a half inches thick and there were voids underneath my driveway over twelve inches deep. The new driveway was properly installed on a solid base. Furthermore, Keller Concrete & Foundation considered all of the issues with the drainage problems on my driveway. Today, it is controlled properly and it drains to the rear-end of my property. The concrete’s surface and finish looks great! Thanks again!
I am writing to compliment Keller Waterproofing and Jim Keller on the waterproofing work done on our basement this March. The work was done very professionally and shows a high quality of workmanship. The workmen were courteous and hard-working. We want to thank Keller for personally taking initiative to get involved with our home warranty company once it was discovered that additional work scope was required. You also went the double extra mile for us in restoring the yard and landscaping to clean and original condition. I wish that all the people that we do business with had their level of professionalism.
i had major issues with my foundation wall in my basement; it was bowing in over five inches. there was several cracks in my foundation walls and I looked like my foundation walls were going to collapse. I was extremely nervous about this, i couldn't sleep at night. jim keller came out and looked at my foundation walls and suggested to replace the foundation walls and made me feel at ease. the process they went through was amazing in order to support my house and demolish the existing walls. they replaced the walls and reinforced it with rebar and installed a new footer while my house was supported on posts and beams. after the new foundation walls were installed they waterproofed it from the exterior. again, it was amazing the way they sealed the walls -- there's absolutely no way it can leak! my structure is completely sound, my home is completely level, and I am extremely happy with the process of installation, the workmanship of jim's crews, and the professional service I received from this company.
Jim Keller and Keller Waterproofing has done a tremendous job waterproofing a problem wall in my home. He came out promptly and on time to examine the situation and give us a comprehensive estimate. His knowledge of the details of the job was apparent and gave me great confidence. Jim priced the job very competitively using premium materials necessary to provide us with a lifetime warranty, He came on the dates scheduled at the appointed times. When foul weather forced the cancellation of a day's work, Jim called the night before to inform me of the forecasted delay.He came the next day to complete the job. The final costs matched the original estimate. As a multiple location manager for a large restaurant company, I contracted with many subcontractors to do both new construction and renovation/repair work on numerous buildings in the metro Atlanta area. I had preferred customer status with many of these companies due to the size of my account. Keller Waterproofing matched the service the best of these contractors gave me while exceeding the service most provided. I will use Keller Waterproofing again should the need arise either in my next home or at my work.
After a wet basement floor far too many times, I contacted Keller Waterproofing and Foundation to request a visit and a quote to fix my problem. As owner Jim Keller examined my needs, he evidenced a deep knowledge of drainage issues and immediately made me feel that I was in the presence of someone who knew what he was doing. While at my home, Jim showed me pictures of the work he would be do, provided bonding information and showed me a thick portfolio of letters from previously satisfied customers. The inspection was followed by an acceptable quote, and Jim gave me a date when he would be able to start the work. To my double surprise, Jim was able to commence the work a full week ahead of schedule and completed the work in 3 days as opposed to the 5 he had anticipated that it would take. His crews were responsible and respectful of our outdoor plantings and were quick to return to fix some pavers that sunk once they had been put back in place. Working with Jim Keller was a pleasant and professional experience, and it is easy to understand why he has been in business for as long as he has in the Atlanta area.
I would like to take this opportunity to thank for the excellent job your company did for me. Your crew was accomplished, very hard-working, and completed the job in a timely manner leaving the area spotless. They were very organized, neat, professional, and did everything possible to please. It is a pleasure to deal with a company that is honest and provides a superior end product. You went above and beyond what was asked of you to solve, absorb, and compensate for any minor problems that cropped up quickly, smoothly, and with great good humor. It is my pleasure to recommend Keller Waterproofing and Foundations for any project large or small.
I would like to highly recommend Keller Concrete! We had an unusual job for you to do; putting in an in ground trampoline and foam pit inside a retail shopping building for our gymnastics facility. No job seems to be to tough or to unusual for you to do. Thank you for exceeding our expectations and a job well done!
Jim Keller and his dedicated men did a great job on waterproofing my basement, concrete work and rebuilding a retaining wall. There were certainly unexpected challenges and new requirements along the way. Jim and his team were truly responsive, put in many late nights to finish my project, took time to do the work right and did a great clean up.
I have a 30 yr old home and we had a lot of water problems in our unfinished basement. We decided to finish the basement but in order to do so our contractor stated that we needed to waterproof it first. Jim, the owner, came out himself at his specified time and gave me a thorough estimate with a great price. He estimated the entire job would take 5 days and the great crew actually finished in 4 days and the basement looked almost brand new. They did everything they said they would at the estimated price and I was able to finish my basement with no problems what so ever. No water leaks and very impressed with their workmanship and service. Best decision I made in hiring Keller for the job. Kudos!
I recently decided to build a concrete patio outside of my basement home so I could have an outdoor area to sit with my dogs and enjoy the wonderful fall days. A relative of mine referred me to Keller Foundation because they had done some work for his home and he said they were wonderful. I met the owner Jim and he was a wonderful bright man who explained everything to me in terms I could understand and I decided to hire him. His incredible crew arrived on the scheduled day and worked from sun up till sun down and did a wonderful job. I needed to have some of the land graded because it was at a slope and they took all the dirt away and actually used it to create a slope away from the home so water would drain properly from the house. I thought this was incredible. I liked them so much I purchased a Humidex, home air purification/dehumidifier system, from them and my basement and home have never smelled and felt better. The musty smell is gone and the humidity level is stabalized. Thank you Keller Foundation! Great work, I highly recommend them.
The actual work they did looks great, but their customer service leaves much to be desired. They left two of their workers here for 2 hours after they finished (until 9 pm) in 90 degree weather. They left a trailer in the driveway for 2 days after they finished. Also a trench in the front yard (on a hill) was filled, but they didn't put grass seed or straw on it. They will not return my calls. I spoke to the owner at one point, who said he'd call back. He didn't. It was a bad experience.
We had water come into our basement since September '09 flooding. Had sump pump installed. Jim was very easy to work with and the crew and supv were very meticulous in getting all the work done and cleaning up afterwards. Would highly recommend in the future