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Kelley's Custom Pools & Spa's LLC

1 star rating 5 Reviews

(770) 704-6675 Call

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414 Dogwood WayCanton, GA 30114

Reviews

  • Kelley's Custom Pools & Spa's LLC - Canton, GA -  jjarrard

    Reviews: 1

    Worst contractor experience ever
    jjarrard (1 review)
    8/20/2017

    Never completed work. Never completed final county inspection. After 2 years of requests for him to finish final inspection, we will have to complete that on our own. He is a one man show it seems and will not return phone calls once he receives payment. Don't expect any warranty or service once you've made final payment. He seems to only work Tuesday thru Thursday. He was always at some Mtn house retreat every time we needed him. Good luck if you choose this one. Better have a backup plan to cover his lack of completion and response.

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    Project Details

    Area Cumming, GA

    Cost $100,000 - $249,999

    Date August 2017

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  • Kelley's Custom Pools & Spa's LLC - Canton, GA -  rj0106

    Reviews: 2

    Would not recommend
    rj0106 (2 reviews)
    4/18/2016

    When my wife and I moved into our home, we contacted a local pool company who we were told lived and built many pools in our subdivision. The owner is a great salesman, promising 8 weeks to complete the job, weather permitting. He started quickly, getting the gunite done within days. However, once that was complete, everything slowed to a crawl. There were no serious weather issues that caused the delay. Bottom line, the only consistent communication we received from the owner was asking for the next payment. The owner rarely responded to voicemails or texts. End result, it took over six months to complete our pool, and only after attorneys were involved. Less than a year after completion, we are having an issue that is covered under warranty, and, once again, we are having difficulty getting him to respond to our attempts to reach him. Do not use this company.

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    Project Details

    Area Canton, GA

    Cost $15,000 - $19,999

    Date April 2015

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  • Kelley's Custom Pools & Spa's LLC - Canton, GA -  Viningscorner

    Reviews: 2

    Not reliable and does not stand behind his work
    Viningscorner (2 reviews)
    8/14/2015

    Eric did not finish nor will he stand behind his work. After several calls, emails and texts.... it is going on 3 years. I had to call his subs to finish the work and managed the inspections with Cobb County. I did not make the last payment because he was not done and any attorney will tell you not to make the last payment until the job is complete.

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  • Kelley's Custom Pools & Spa's LLC - Canton, GA -  JMP535

    Reviews: 2

    Failure to honor warranty or service pool
    JMP535 (2 reviews)
    12/22/2014

    Extremely poor experience since pool was built with company. Failure to service pool has resulted in warranty issues they will not address. Please contact me should you want additional information. JMPHIPPS00@yahoo.com

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  • Kelley's Custom Pools & Spa's LLC - Canton, GA -  pagirl31

    Reviews: 2

    Poor customer service
    pagirl31 (2 reviews)
    7/19/2010

    I think this guy may be great at designing and building pools.. but he is NOT good at troubleshooting problems with and/or maintaining existing pools. He doesn't seem to want to educate pool owners about the general workings of or maintenance of a pool. He "no shows" appointments. We hired him because he was recommended to us but I think there is a community misunderstanding about the repertoire of services he provides. Just consider him for installation and hire someone else to help with the other stuff!

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Business details