Do not use this company! Have used them for a year with mediocre results. They called to say they would be there to treat lawn then wouldn't show up for two or three weeks. Got an estimate from them for trimming some bushes. They said they would be out in either of the next two Wed. they never came or called. Had to call them, they promised without fail they would be there that week. No call, no show. Pathetically unreliable.
Posted: 9/19/2015 • Link to this review
I used Kelly Landscapes for over a year. The first few months were great, they killed all the weeds in our Bermuda, and the grass looked wonderful. Then they must have wanted more money, because they began to treat more often, and killed the sod with over treatment via weed control and fertilizer. Since they killed all the grass, we canceled service, but asked if they would aerate so we could get our grass back. Booked an appointment for aeration, and waited several weeks for it to be completed. While waiting, found another company to aerate our lawn. Called and canceled the aeration service with Kelly. Amazingly, after waiting for weeks, the day after canceling, Kelly came out and aerated, stating that "they never got a cancellation". Customer service is terrible, communication is terrible, do not hire this company!
Posted: 5/28/2015 • Link to this review
Received a quote to rip out existing landscaping on my Backyard hill. They got the job but installed wrong type of Blue Juniper and did not clean up hill before they planted the shrubs. Called 3 times and each time they said they would be out to see their mistake. They never showed up. Work was shoddy at best.
Posted: 11/14/2014 • Link to this review
On time and friendly personnel. They were done before the Noon hour and my yard sure looks good. I bet I get "Yard of the Month" I recommend this company and I would gladly use them again.
Posted: 10/02/2014 • Link to this review
Started out great then went downhill from there. Killed a lot of my yard by over fertilizing the plant beds along with some of the plants as well. Won't return my calls. The owner even acknowledged it was run off from fertilizer. Also incomplete work on pruning job I paid for and they won't even finish that. Apparently they have enough work and don't need my money or referrals.
Posted: 7/02/2014 • Link to this review
Very poor customer service - didn't return our calls, set appointments and didn't show up, etc. The fertilizer / weed control program we've hired them for has produced below average results also. Would NOT recommend.
Posted: 8/17/2013 • Link to this review
Called to set an appointment to have some grading & filling done that would have cost approx $3000. Got a 10:30am. Come 12:30pm they still hadnt shown up. Called the office to tell them to cancel the appt because no one had shown & they didnt even try to set another appt & no one ever called to explain or even try to get the business back. The worst business I have ever dealt with.
Posted: 9/01/2011 • Link to this review