Kellys Closet

(404) 377-9923 www.kellyscloset.net...

1649 Mclendon Avenue NEAtlanta, GA 30307 map it »

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Business overview

Services

  • Alterations On-site
  • Fittings

Hours of Operation

  • MON
  • 10:00am
  • 6:00pm
  • TUE
  • WED
  • 10:00am
  • 6:00pm
  • THU
  • 10:00am
  • 6:00pm
  • FRI
  • 10:00am
  • 6:00pm
  • SAT
  • 10:00am
  • 6:00pm
  • SUN
  • 10:00am
  • 6:00pm

Reviews

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The Best Customer Service!, 3/30/2010

Kelly's Closet had the best staff! Very accommodating and patient even with my 3 yr old sister! I will recommend them to everyone! (not to mention one of the more visually appealing boutiques!)... Lovely dress selection, from traditional to funky!

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Disappointed, 2/19/2009

I too at first thought Kellys was great at first. The first trip was great to try on dresses... The 2nd trip was not so great. I went for a trunk show and specifically requested to see 2 styles by a... certain designer in advance of my visit. To much disappointment the dresses were not there when I arrived. I was then asked to try on a dress that another person had already purchased that was waiting to be picked up. To make matters worse, kelly offered to have the 2 style samples shipped directly from the designer as an apology for not having them during my visit. She called a few days later to say she could have them for me but I would need to split the shipping costs with her. My portion would be over $100. To me this is not acceptable and a cheap way to do business.

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Displaying 1-5 of 5

Reviews

QuelSimmons

Reviews: 1

The Best Customer Service!

Kelly's Closet had the best staff! Very accommodating and patient even with my 3 yr old sister! I will recommend them to everyone! (not to mention one of the more visually appealing boutiques!) Lovely dress selection, from traditional to funky!

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smyrnadoggiemom

Reviews: 4

Disappointed

I too at first thought Kellys was great at first. The first trip was great to try on dresses... The 2nd trip was not so great. I went for a trunk show and specifically requested to see 2 styles by a certain designer in advance of my visit. To much disappointment the dresses were not there when I arrived. I was then asked to try on a dress that another person had already purchased that was waiting to be picked up. To make matters worse, kelly offered to have the 2 style samples shipped directly from the designer as an apology for not having them during my visit. She called a few days later to say she could have them for me but I would need to split the shipping costs with her. My portion would be over $100. To me this is not acceptable and a cheap way to do business.

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Schmatterson

Reviews: 1

Great Shop!

I just recently bought my wedding dress at Kelly's Closet and received excellent service during each of the several trips I made with family and friends in tow. I also watched them deal with a bride whose dress had just come in, and they were incredibly helpful and accomodating with her. I definitely recommend this shop to anyone who appreciates good customer service and a fun environment!

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omega2115

Reviews: 18

Great at first - but...

At first I really loved this place, they totally fuss over just you and make you feel special and pay special attention to only you. However, once I picked out my dress and paid for it. I returned for a fitting only to find out that I couldn't have my fitting because no one told me I had to have my shoes and try them on with the dress to be altered. Also, I wasn't paid attention to anymore because everyone was too busy fussing over new brides to be that hadn't bought their dress yet. I suggest to this store that even after a customer has paid for their dress, they should still be treated the same. I ended up taking my dress with me and going somewhere else to have it altered.

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Alix N.

You will be treated like a princess here!

When shopping for my wedding gown, I tried many many stores, and Kelly's Closet stands above any other shop in town. This is some of the best custome...

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