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Kempsville Countertops

1125 Lance Rd 
Norfolk, VA 23502
Phone: (757) 466-1202
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Kempsville Countertops Kempsville Countertops : Countertops, Norfolk, VA



Reviews
Reviews: 1

Posted on 11/1/2009

Don't Be Fooled
I was recomended by friends in the trade to use this company when I was in the market for new kitchen counter tops. When I went there I was very impressed with the choices they offered. The owner of the business helped me during my purchase. I was amazed at the good customer service I received, and I told them I was impressed. After that, everything went downhill after I made the purchase. The order was several weeks late. No one ever called me to let me know this. I had to continue to call them. The difference between what they told me they were going to do, and what actually happened was totally different. They were un-organized. A two hour job turned into an all day job, making me miss work that day. The job they did was awful and looked unprofessional. I let them know I was disatisfied that day. I was told the owner would call me. He never did. However, the manager called me two weeks later, wanting to be paid the full balance for the awful job that was done.
I feel this situation may have to be settled in court.
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