600 W State St, Kennett Square, PA 19348 map »
At the time of me writing this I am still w/o my car and it has been at KT for a week. I was quoted $550 & charged $846. I took it in for a transmission leak which ended with my car not being able to... start which required a new starter (which I was charged for) and then the car wouldn't shift. No phone calls at all...I feel like I was swindled and I have no idea when I will get my car back or what condition it will be in. Shop was supposed to be open on Saturday but is not...they took my money and held my car hostage over the Labor Day weekend.VIEW MORE »VIEW LESS »
My Suburban's check engine light came on and wasn't running right. I took my truck to two other places before I ended up at Kennett. They told me the exact problem and fixed my truck quickly and... cost less than the other two shops nearby. Very pleased.VIEW MORE »VIEW LESS »
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At the time of me writing this I am still w/o my car and it has been at KT for a week. I was quoted $550 & charged $846. I took it in for a transmission leak which ended with my car not being able to start which required a new starter (which I was charged for) and then the car wouldn't shift. No phone calls at all...I feel like I was swindled and I have no idea when I will get my car back or what condition it will be in. Shop was supposed to be open on Saturday but is not...they took my money and held my car hostage over the Labor Day weekend.
My Suburban's check engine light came on and wasn't running right. I took my truck to two other places before I ended up at Kennett. They told me the exact problem and fixed my truck quickly and cost less than the other two shops nearby. Very pleased.
Before taking my company car to KT, I got a quote for the same job from another transmission place. Not only was I able to get a transfer case installed right away, he allocated less time.I got my car back in only two days ( as opposed to the other mechanic who told me at least a week to do the repairs) and I was able to save money. My company was glad to see me back on the road so quickly. I would recommend Kennett Transmission.
No fee to check out my car and was very courteous and polite and gave me a great price for the work.
Warning. If you want a safe car. Go to a real mechanic. This guy is a clown. The work was not done.
Please heed the warnings that people are giving you here. My daughter was driving my car when my brakes ceased up completely. He did not do the work that I paid him to do. A few thousand dollars later and he wanted more. Nuts & Bolts all over inside console. The entire steering wheel, rugs were greased up. The transmission died, but most of all my daughter was driving. I Had it towed to another mechanic who said "It's unsafe" Which I have in writing. This man doesn't care who he hurts. He has no manners and is very rude. If you are reading this then you are looking for a good mechanic. Be safe and listen to what people are saying. He does NOT do the work that he charges you for and is very confrontational. Don't be bullied. Find a good mechanic.
Do NOT use this guy. He cost me my car. He never did the work and never honored the warranty work. If you want your engine, transmission and other parts ruined. Go for it. He keeps your car hostage. He lost all his good mechanics. Trust me, he made my car very unsafe to drive. I hope someone can close him down. He is going to seriously hurt someone.
If you want to be physically threatened, lied to repeatedly and robbed (charged hundreds extra for job "re-do" that never happened)...oh and if you want your car held hostage for three months in an open lot while the locals stripped it of exterior accessories, and then "repaired" with multiple major bolts left LOOSE under the car, then these are the guys for you! I would (and might yet) swear in a court of law that all of the above happened to me at Kennett Transmission. RUN, don't walk, in the opposite direction from these criminal clowns.
14 months ago I needed a transmission rebuilt. I was warry of this shop based on the reviews I was reading. The price quote was in line with other shops, the car was returned when the said it would be, for the price they quoted, and now 14 months later still runs perfectly. Additionally after the rebuild, when I was in for a checkup they replaced my battery. When the battery started to fail, they had me in imediatly and swapped it to their new brand without a question. 5 mins I was in and out at a cost of $0, and I didn't even have to find the recipt. As I read the bad reviews, all I can say is I did not experience any of those issues.
I took my car here and tried calling for a week. No answer, no answering machine, no note. Where's all the mechanics? Finally got my car back at a larger price the agreed upon. The owner is rude and the one mechanic he has is nice but not so bright he plays the "YES" man. BEWARE look at this guys comments. You have been warned.
Be samart and research these guys. The prices are never the same. They are filthy. My car was dirty. It had grease inside and out. Grease all over my interior. No mud mat. The car ented up with scratches. These guys act like the 3 stooges. 3 of them won't give you one truthful answer. How can you deal with the public when you don't care about the someone else's car? They lie.
Just a fair warning to people searching for a shop. This is not a good place unless you want to be ripped off. Work is not professinal and owner is nasty. Had to take my car to another place after paying them to fix my trans.
This is not my first time dealing with this place. It was "OKAY" when I went the first time so I thought I'd use them again for a simple inspection and overhall which ended up costing me a bundle. The mechanics that were there when it opened are all gone. Just ONE person taking the fall while the owner hides in the back. The service was poor, the car didn't need the things they wanted to fix. I will take my business elsewhere. If you want GREAT service. Don't go here.
beware of this mechanic and the mechanics he hires. I was quoted one price and then another and when I picked up it was more plus the car did not run properly after that. I would not use this guy again. ROB
Not BBB accredited, and rated an 'F'. Owner Ed can combative. They show up on Sat if they feel like it.