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Kent Moore Cabinets

(713) 722-9511

1808 W Sam Houston Pkwy NHouston, TX 77043   map »

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WORST COMPANY, 2/24/2014

What a horrible company! The worst customer service ive ever experienced. We are working with them for one of our clients who hired them to install their kitchen cabinetry initially. The client had a... water damage, and needed the cabnitry replaced. We have been trying to get them to help us for over 4 months, after weeks of phone tag and the run around, we finally got them to come out and do the measurements for the new cabinetry and we hadnt heard anything back about that for about 2 more weeks, when they finally called to say they needed payment, it was provided, a week and a half later they are emailing to say it was declined, A WEEK AND A HALF AGO, why wouldnt they call the moment it was declined # 1, and # 2, it definately had the funds in there to be charged, so they got their wired crossed somewhere. Over 4 months later and still no cabionets, no date to start the install, the cabinets have not even been ordered, and again, worst customer service ecer expereinced!

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SpeedDry

Reviews: 1

WORST COMPANY

What a horrible company! The worst customer service ive ever experienced. We are working with them for one of our clients who hired them to install their kitchen cabinetry initially. The client had a water damage, and needed the cabnitry replaced. We have been trying to get them to help us for over 4 months, after weeks of phone tag and the run around, we finally got them to come out and do the measurements for the new cabinetry and we hadnt heard anything back about that for about 2 more weeks, when they finally called to say they needed payment, it was provided, a week and a half later they are emailing to say it was declined, A WEEK AND A HALF AGO, why wouldnt they call the moment it was declined # 1, and # 2, it definately had the funds in there to be charged, so they got their wired crossed somewhere. Over 4 months later and still no cabionets, no date to start the install, the cabinets have not even been ordered, and again, worst customer service ecer expereinced!

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