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Posted on
4/14/2008
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Good Therapist--Terrible Office Staff
My child received speech through Kidspeech and I couldn't be more disappointed. The actual therapist that came to my home was nice, but as long as she is contracted by Kidspeech I will go elsewhere. The office staff and owners were unprofessional. They wouldn't return calls. Jennifer made a coding error with my insurance company and I was on my own filing appeal after apeal with the insurance company. Meanwhile my child went without service for 3 months. The entire saga was a nightmare and could have been prevented had a simple coding error been corrected months ago.
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