This place is unbelievable and they will humiliate you beyond words. I have been a loyal customer for a year and I had a loyalty card for a "free" fill. I called earlier in the day to make my appt and the owner/manager, Kim, when I arrived I was kept waiting for 30 minutes because she was with another customer, when she finally started working on my nails I informed her that I only have the loyalty card for a free fill, she responded with its $13.00 OFF the original price of the service so when I told her I didn't have the rest of money she stopped filing my nails and said I can't continue if you can't pay while there was another customer in the next chair. I was humiliated and embarrassed and never felt so ashamed. I will never go to Kim's Nails again and I advise anyone else to look else where as well.
Posted: 11/16/2011 • Link to this review