I hired King Hardwood to refinish my entire first floor and to put down new hardwood upstairs where there was carpeting. I always prefer to deal with small companies where the person who does the estimate is the person who does the work. Fabrizio was onsite every day with his brother and his crew. They completed everything they said they would do, and they were neat and courteous. King Hardwood was also one of the most affordable companies that gave me an estimate. I have no reservations recommending this company.
Posted: 1/22/2012 • Link to this review
King installed engineered hardwoods in my master bedroom, to match the rest of the house. They quoted a great price, and were very nice and did a good job. They fixed a mistake made by a previous contractor. However, they left a piece of trim that was to go between the wood floor and the tile bathroom floor lying there, for us to trip over, and didn't clean up their small mess nearby. The piece was about five inches shorter than it needed to be, so I emailed Diane and said they could come by again one day and fix it. She informed me that "we did this by email, and you didn't order any transitional trim." She said it would cost me $100 for them to come fix it. Call me odd, but you would think that installing the transitional piece-- usually a three foot by 4" piece of wood--would be included. Everyone else who bid on the job included it with no problem, since it's only logical. I told her I would take care of it myself. I was surprised that she made such a huge deal out of something so small. Also, she asked me for a testimonial, but then found out I wasn't 100% satisfied, so dropped the issue. I think they only post the most "glowing" ones on their own web site.
Posted: 7/24/2008 • Last edited: 8/06/2008 • Link to this review
We recently remodeled our kitchen and hired King Hardwood to install hardwood floors and tile back splash. We are so very pleased with the work. It is "Beautiful"! I would use them any time and recommend them to all. Sophia
Posted: 7/15/2008 • Link to this review
We recently had the main floor of our Duluth home refinished by King Hardwood and we are extremely pleased with every aspect of the experience. Everyone was prompt, courteous, very helpful and very anxious to please. A couple of minor issues were resolved promptly, willingly and satisfactorily. We very highly recommend King Hardwood and would certainly use them again without reservation. Our floors look much better than when they were new! Horace and Debbie Hamilton
Posted: 6/05/2008 • Link to this review
During the course of remodeling we needed to have oak floors in our kitchen and family room patched and refinished. After receiving several quotes, we selected King Hardwood Floors. We could not be more pleased with our decision. Diane and Fabricio and their staff were prompt, courteous, knowledgeable, helpful, and professional in every way. They arrived when they said they would and delivered what they promised and more. The work was performed in a careful,efficient and professional manner. The result was an outstanding final product that was delivered on schedule and at reasonable cost. Fabricio's craftsmanship is evidenced by the fact that it is imposible to tell that the floor was ever patched and the refinishing job is nothing short of fabulous. It is rare today to find people who are as genuinely nice, honest, customer oriented, and professional as Diane and Fabricio or who take as much pride in their work as they do. We intend to use them to do additional work, and highly recommend them to others.
Posted: 4/04/2008 • Link to this review
When we decided to add more hardwood flooring to our home, I contacted many contractors in the metro Atlanta area. From the first meeting, everything about King Hardwood Floor was customer focused, from the quoting process down to the last day of the job and clean up. They were prompt, courteous, and professional. Both my wife and I felt as soon after the job was completed, that we really received a high quality product at a fair price and the project was completed on time. In today's business world, we all know that that is unfortunately hard to come by sometimes. We are already planning our next hardwood project with confidence. We were very pleased and would recommend King Harwood Floors to anyone looking for a company to provide quality craftsmanship, excellent customer service, and fair pricing. Diane and Fabricio are a class act. Sincerely, Vincent and Colleen Panunzio
Posted: 3/08/2008 • Link to this review
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