I use Kiwiclean services to get me carpet cleaned the other day and I am truly surprised by some of the reviews. In my experience I used a groupon because honestly to clean your carpets is expensive. I saw a deal on groupon and decided to purchase it. When I called to schedule they let me know there was a 28.00 trip charge which I was a little upset about but I did understand because I am out in the suburbs. (I was still getting a deal considering what I would have been paying if it was full price from other companies.) The technician called to let me know that he was on his way and to make sure that the driveway was clear so his vehicle can be parked close to the house. He was on time, and it didnít take a long time probably 45 minutes. He did take some time to explain to me about small things that can be done when a recent spill occurs. I thought that was very nice and thoughtful of him. I left my house for about 4-5 hours and by the time I came back the carpet was fully dry (it was not hard) and still soft. I am very happy with the service that was provided from this company. I would recommend them.
Posted: 2/22/2014 • Last edited: 2/26/2014 • Link to this review
Location: Roswell, GA 30076 Type of Job: Pet Odor & Carpet Stains Removal Comments: After my tiny dog about destroyed the carpet in my home I called to see what Kiwi Carpet could do to help. The carpet cleaner you sent over was able to remove virtually every carpet stain and the pet odor is gone. Thanks.
Posted: 2/20/2014 • Last edited: 2/26/2014 • Link to this review
Scheduled a cleaning at my home. Waited for the tech to come out. Saw them in the drive way. They left before I could answer the door. I called and texted immediately asking where they were going. Finally called the main number through their website. Said it would be a $28 trip charge to come back. - RIP OFF - will be disputing this charge on my credit card.
Posted: 1/10/2014 • Link to this review
I am so glad that I looked on Kudzu.com last week. I needed to have my carpets cleaned for the first time. The staff person I had (Mike) was very professional, knowledgable and explained the entire process to me. I will definitely be recommending this company to all of my neighbors.
Posted: 8/14/2013 • Link to this review
I am thrilled with the job Sean Carter did on my carpets and sofa. I used a Loclly deal, and none of my fears were confirmed. He got all the spots out of the carpet and off of the sofa. Small kids made a mess of both, not to mention age - and both carpet and sofa look like new. Highly recommend.
Posted: 7/30/2013 • Link to this review
I purchased an online deal for carpet cleaning including pet treatment. Scheduling was easy, they arrived on time. The total cleaning job did not take very long, and I paid extra for some more soiled areas to have extra cleaning done. We also had an area with pet stains that I pointed out needed extra attention. After the job was done, it looked OK - not all the stains were out, but maybe that wasn't possible, so I can't complain. However, the pet-soiled area I pointed out was almost not improved at all, which was really disappointing. Also, no deodorizer was used so the carpets looked somewhat better but didn't smell good, also disappointing. They weren't bad, but I may have to get someone else in here to re-treat a couple of areas in the next few months.
Posted: 1/21/2013 • Link to this review