I showed up early one day for the early bird and nobody was there! I showed up later in the day and the guy who worked there offered a free upgrade for the inconvenience. I showed up the next day and after they begun work on my car the owner Mike came out and told me that they couldn't honor it and the guy yesterday "misinformed" me. I argued for a little bit explaining that their own employee gave me a deal but Mike still said he wouldn't honor it and that my business isn't important because he has a lot of celebrity clients (he pointed to all the pictures on the wall of magazine articles of people with cars)! He even said that posting a review will be useless because they've been in business for 15 years and people don't read the reviews. I'm posting it anyway because I want to warn people to watch out for the owner Mike who goes back on his company's word AFTER work begins and says "tough". The overall result of the clean is ok - nothing impressive.
Posted: 2/20/2013 • Last edited: 8/30/2013 • Link to this review
My Toyota was stunning. I got my car waxed and buffed. The service was superb! It was so nice to be in the presence of true gentlemen. Ladies if you want the royal treatment you need to hurry over to Klean Karz.
Posted: 9/10/2012 • Link to this review
I missed my flight because they could not get my car finished in FOUR hours and back to me when it was supposed to be back in 2 hours. I asked them to please STOP working on my car and return it to me and they REFUSED causing me to miss my flight. This was my second time with Klean Karz but certainly my last. I was charged for work that was NOT done and the owner refused to make this right. Overall the work was ok on the inside but very, very poor on the outside. I will have to take my vehicle to Cactus (as I should have in the first place) to have the work redone. Please learn from my mistake and do NOT use this business.
Posted: 2/20/2010 • Link to this review
I have gotten better carwashes at a gas station and I did not have to go across the strret to get cash. They could not take credit cards which is lucky for them because I would probably dispute the charges.
Posted: 12/15/2009 • Link to this review