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Knight Air Conditioning & Heating Company

778 Petty RdLawrenceville, GA 30043   map »

Business overview

Reviews

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Honest and Reliable, 8/05/2014

We switched to Knight a few years ago for our yearly maintenance. This year we finally had to bite the bullet and replace 2 of our heat pumps, one of which was corroded beyond repair. The owner came... out the same day and gave us very reasonable options and had the systems installed the next day and into the following day (a holiday) so that we would not be without air conditioning for too long. Our previous company had oversold us on our upstairs unit. They also replaced some duct work that had been done improperly by the builder I appreciated Joel's honesty and feel like they went out of their way to make us a satisfied customer.

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Always impressed! A great company!, 11/09/2013

We've used Knight Heating and Air for many years. Recently we finished our basement and our contractor used a different company (I would NEVER do that again). When we had a problem, Knight came out... and told us they couldn't work on the problem because it was our new unit that was under warranty. Jay was so nice and polite and cared to explain things to me. He left and I understood everything. The next day another company (that were under warranty) came out and WOW what a difference. The new company was RUDE, obnoxious and I ALMOST asked the tech to leave. It made me appreciate Jay and Knight that much more. What a difference the tech can make and I am thankful for Knight and the fact that they installed our homes MAIN units. I'll stick with them exclusively from now on. A great company!

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Displaying 1-15 of 19

Reviews

kelly63

Reviews: 0

Honest and Reliable

We switched to Knight a few years ago for our yearly maintenance. This year we finally had to bite the bullet and replace 2 of our heat pumps, one of which was corroded beyond repair. The owner came out the same day and gave us very reasonable options and had the systems installed the next day and into the following day (a holiday) so that we would not be without air conditioning for too long. Our previous company had oversold us on our upstairs unit. They also replaced some duct work that had been done improperly by the builder I appreciated Joel's honesty and feel like they went out of their way to make us a satisfied customer.

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debtoe

Reviews: 0

Always impressed! A great company!

We've used Knight Heating and Air for many years. Recently we finished our basement and our contractor used a different company (I would NEVER do that again). When we had a problem, Knight came out and told us they couldn't work on the problem because it was our new unit that was under warranty. Jay was so nice and polite and cared to explain things to me. He left and I understood everything. The next day another company (that were under warranty) came out and WOW what a difference. The new company was RUDE, obnoxious and I ALMOST asked the tech to leave. It made me appreciate Jay and Knight that much more. What a difference the tech can make and I am thankful for Knight and the fact that they installed our homes MAIN units. I'll stick with them exclusively from now on. A great company!

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dixiegirl30096

Reviews: 0

Excellent and Fair

Joel came out and gave us a fair quote for a new HVAC system to replace the inadequate one we had. He made recommmendations to improve our air flow and duct work. He was very knowledgable! Installation was smooth. We are thrilled with our new system and can actually get the temperature in our house to stay where the thermostat is set. Call Knight if you need AC help!!!!

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wiseone71

Reviews: 0

They care about the customer!

Knight Co. is most deserving of an exceptional review. They treated our home as if it were their very own. Joel explained everything in detail and quoted a fair price. Adam did an excellent job installing and was very professional. They address every concern we had without hesitation. We cannot thank them enough for the outstanding work. Highly recommend them!

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Nrwy144

Reviews: 0

great new CAC

I've used Knight for several yrs for yearly routine mtce.Their friendly installers did a great job of replacing my old CAC system.The eqpt effectively controls the temp.The price was good,including credits & rebates

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Smokey14

Reviews: 0

Great People

Family run busniess. People are always friendly and professional. When I got a new system their prices were competitive. I used them not becuase they were the cheapest by a few dollars but because I thought they would do the job right. I have used their preventative maint agreement for years. They never disappoint.

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karensg

Reviews: 0

Knight has earned my trust

I've used Knight for routine maintenance for several years and have been very satisfied. I always ask for Tracy as we have come to trust him. He is honest, careful and very polite. This week, we had our first "repair" with a worn-out capacitor. The price was very fair and more importantly, Knight only replaced what needed fixed. I also found that my Redi-maintenance contract saved me a lot of money with both labor and material discounts. I highly recommend both Knight and our technician, Tracy. Thanks for doing such a great job!

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StewartHaas

Reviews: 0

A company you can trust.

This was my first experience with Knight. I chose them for 2 reasons: great ratings with Kudzu, BBB & Home Reports; located right in my community. In the past I've been very skeptical about heat/air companies, as they have always tried to fix something that wasn't broken & rip us off. Knight came out as promised, the technician (Thomas) was very professional, knowledgeable & personable. He quickly found the problem with our a/c not working, didn't try to sell us something we didn't need, & was able to repair our unit quickly for a very reasonable price. I would definitely recommend & will probably use Knight when the time comes to replace our entire system.

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Kkeerrii

Reviews: 0

Awesome

Every time I have a dealing with Knights, it just reassures that I'll never go anywhere else for my heating and air needs. From the time we call Wanita to the arrival of one of their technicians to the completion of the work, the entire experience is as good as heating and air repair can be. Thank you for all you do.

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studog

Reviews: 0

Outstanding service

Tim from Knight came out to review our HVAC system after our crawlspace flooded. He spent a great deal of time reviewing information with us, and explaining in detail his recommendations. Very honest, and upright. Excellent service all around. They were also very competitively priced. I would thoroughly recommend them for HVAC replacement or repair. Additionally, my sister used Knight to replace and service their system, and has had nothing but great things to say as well.

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begins

Reviews: 0

Outstanding!!!

We had to replace our heat pump and Joel from Knight Air came to our rescue. He took great care in understanding our needs and concerns and in the end we couldn't have received a better value. Due to the usual builder ways, our livingroom was always 5-10 degrees warmer in the summer and colder in the winter than our master bedroom at the other end of the house, The guys from Knight fixed that problem. Not only did they install the new heat pump, they also rearranged our air ducts in the attic and made the air flow more efficiently. Now our room temps are more equal throughout the house. You couldn't ask for a better company to do business with.

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billjr

Reviews: 0

17 years and counting

After 17 years, we have purchased our second system from Knight. The Redi Maintenance is the way to go. The installation of the new system had very few technical problems and the guys stuck with it. Joel did a thorough & professional job.

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Michael9

Reviews: 0

Happy with work but technician was rude

Knight Air Conditioning swapped out a burned out fan on my ac unit in 2007 and installed a new thermostat. I thought the work was well done and the bill was fair. The technician they sent out, however, was rude (and a little scary). When I was showing him the problem he started taking apart my ac unit. I pointed to the area where the noise was coming from to continue my explanation and he snarled at me that he already knew what he needed to do. I said ok and went inside.

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mungtung

Reviews: 0

True professionals that really care.

After using several different companies for minor repair over the years we decided upon Knight as our HVAC company from now on. You'll be happy you did too. Courtesy, respect and professionalism without charging an arm + leg. They replaced 2 a/c compressors and a furnace that we couldn't be happier with. And they respect your home in doing so.

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fastidious1

Reviews: 0

You can trust them in your home

We have been very pleased with the new furnaces and air conditioners installed by Knight. Everyone is very professional and respectful of our time and our home. Joel gave us a very fair price on the units and has followed up with us almost a year later.

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