Koch Plumbing is very honest and dependable. Jon arrived on time and had great customer service. He took one look at my garbage disposal, got out his handy tool, and broke up the obstruction that was preventing my disposal to spin. He was done in a matter of seconds. I had thought I was going to have to replace my entire disposal and his honesty saved me hundreds of dollars. I would recommend his services to anyone who asks for a plumber.
I have used this service twice over the last year. First to fix an outdoor faucet which involved going through interior wallboard to replace the whole faucet- Jon reallly worked hard to choose best solution with least damage...good job. Second time to check outside drip...Jon determined the problem, had to order a part to change pressue of water entering my house, and on his return visit actually cleaned out a sink drain as a courtesy to me...Always profession, clear estimates, and is honest in letting you know if something actually needs to be replaced or can wait a year or more...I really appreciate that. I am about to use him again to replace a hot water tank.
The plumbing in our 47 year old house was developing leaks in many areas -- kitchen sink -- bathrooms -- supply lines, etc. We called a plumber whom We had used several years ago but after about three hours and a bill he -- left But the leaks did not stop. The second plumber opened a drain line from a shower and sink and left - still had leaks. A relative suggested we call Jon Koch and BINGO! He arrived on time, was very professional - surveyed our problems - gave us a repair and supplies cost up front - and started work. In very short order he had repaired the leaks, secured the needed parts and installed them. We couldn't believe how long we had waited and how quickly things were repaired and replaced once we found the right plumber. We will call Jon when we encounter plumbing problems again and in a house the age of ours we know that will happen. He is friendly, professional, unbelievably neat, reasonable -- he is the BEST!!!!!
Posted: 4/01/2011 • Link to this review
Koch Plumbing came highly recommended to me, and for good reason. The owner has helped me on several occasions. Aside from being an excellent plumber, he is very friendly, trustworthy and conscientious. Most recently he helped me prepare my house to sell and he was very timely. He goes out of his way to provide excellent service and excellent customer service.
Posted: 1/22/2011 • Link to this review
We have used this company for almost 10 yrs. We've called for both big and small jobs, and Mr. Koch always provides professional, timely service with a friendly smile! He will explain in intelligent language what you need to know, and is 100% trustworthy. We can always count on him - Plus our dogs love him! (a true test of good character :-) I hope we never have to rely on anyone else.
Posted: 12/31/2010 • Last edited: 1/22/2011 • Link to this review
John, the owner of Koch Plumbing provides honest, timely, and courteous service. He has done several jobs for me and arrives when he tells you he will, gives accurate extimates for repairs, and doesn't try to sell you something that you don't need. It's getting hard to find a honest reliable people that you can trust to do the job right. He does a great job and everyone should use him, it may save your sanity!
Posted: 12/30/2010 • Link to this review
We called Koch plumbing when we learned that we had a rootball blocking the sewer line from our house. John, the owner, could remove the rootball and replace the pipe, but does not own the equipment to locate the blockage. He suggested two companies to call which could locate the blockage, and told us exactly what to ask for. He gave us a price for removing the blockage that was several hundred dollars less than the quote from the company we paid to locate the blockage. He arrived within 24 hrs of our call and did a great job.
Posted: 10/01/2009 • Link to this review
Koch Plumbing came to my old but newly purchased house and checked over all of the plumbing in the house. Later when I decided to have work done on a couple of toilets Koch Plumbing was there the next day. Easy to work with, honest, and incredibly polite so I will use no one else for my plumbing needs.
Posted: 8/28/2009 • Link to this review
We have using Koch plumbing for several years. Great prices, Quality work and Honest. I trust them to let themselves in the house to do the work if I can't be there. Always cleans up after job. Highly recomend Koch Plumbing.
Posted: 8/26/2009 • Link to this review
We had an urgent need for a plumber late in the day and called several places before finding Koch Plumbing. Not only did they respond immediately, but they had the water line fixed before 10a the very next day. Their prices are affordable and fair and the customer service was above any other plumbing service we've used previously. Koch Plumbing will be the only company we call for our future plumbing needs. I highly recommend!
Posted: 8/25/2009 • Link to this review