by camerapro55 at Citysearch
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Don't Believe Their Perfect Ratings !
No company, especially a car repair company gets 34 perfect, 5 star reviews, NO ONE !These guys are very computer literate, and I'll guarantee you, if every ip address and the person behind the computer was found, many would either be employees or friends of Kudzu. They wouldn't be the first company that pumped up their ratings via bogus reviews. This is common on the internet folks - don't believe their hype!Their estimates are at the very top of the range as well.They are expensive ! When you charge the most, you'll have some backlash - especially on the internet!If they find a way to take this review down, that proves it.
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Great Job and Customer Service
I took my BMW to Kongs to have auto body work done. I had two separate jobs that needed to be done. One that was being taken care of by insurance and I had my paperwork from the insurance company which set the amount they would pay. Kong did not try to get a penny more. The second job was coming out of my pocket and he cut me a big break on that one. As it turned out, because they ended up keeping the car for an extra two days, he did not charge me for the second job. He said it was on him for the inconvenience. The work done was excellent and getting him on the phone was never a problem. He has gained a loyal customer!
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by racsta99 at Citysearch
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Best in ATL
Went to Kong's for the first time last year after reading the reviews. Recently came back again for major work. I will only take my vehicle here. Great customer service, fair pricing, and great work! Forget Classic Collision or anyplace else for that matter. Rated five stars for a reason!
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Exactly What I Was Looking For
I am usually very nervous about everything that has to do with cars. I went to Kongs after doing some research on Atlanta body shops. They were polite, upfront, and did an excellent job on my bumper. I left extremely relieved knowing I had found a body shop in town that I completely trust.
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This is DavidN4's TrustRating, which is based on both the number of reviews DavidN4 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful DavidN4 has been to the Kudzu community.
Posted on
2/1/2010
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Top Quality and Value
I'm a car guy that demands top quality work. I have been to several of the shops around town over the course of my life, and have been disappointed in the lack of quality from quite a few of them. In fact, only one body shop has been able to keep me as a repeat customer - Kong's Body Shop.
I don't normally post reviews (just read them), but I have to question the credibility of the last 2 posts. On one of them, it looks like a shop patched up the customer's car for cheap - I would be very upset if that happened to one of my cars. On the other - if you paid 1/3 the price, you got 1/3 the quality. Paint is chemical - and quality chemicals cost almost as his price of his repair job - did they fix your car for free on labor? I doubt it.
I know the quality I am receiving - as a matter of fact, one of my highly modified car's is being repaired at Kong's right now. And I can honestly say that I wouldn't consider taking it anywhere else.
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