The machine we have is pretty good but don't expect them to service your machine in a timely manner. They lie about when they are coming, keep putting it off. They just can't seem to get their story's straight. If you need service, make sure that John is not the one coming. He is very nice and that is about it.
Posted: 8/23/2011 • Link to this review
Ted the owner of the company assured us he was selling us a quality machine. We purchased the machine for over $3000 shortly after we did not sign the maintance contract we started having problems. After numerous attemps from his tech guys (at $125 a trip) to repair the machine he then told us we would need to put an additional $700-$800 into the copier to fix. When we did not want to do that he would not honor a trade in on the machine he sold us. We later found out his is not a certified retailer for any of the copiers he sells. He takes several machines and creates a new one and sells it like it is a refurbished copier. He is a scam artist and I would not recommend anyone doing business with him.
Posted: 4/20/2011 • Last edited: 7/28/2011 • Link to this review