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Kurt Bohmer Plumbing & Drain

(661) 940-3717 www.citysearch.com...

16743 Sierra HighwayCanyon Country, CA 91351 map it »

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Business overview

Reviews

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Be Warned.....Unethical and Over-charges., 4/22/2012

I feel ripped off! The rules changed when the serviceman appeared at my home. This is not an ethical company. Here's what happened:1. I was told $39.99 if Appt is at 4:00pm -- and $89.99 if Appt... is at 4:30pm. So, I re-schedule to 4:00pm and get off work early to be home on time. Serviceman arrives 4:05.2. Serviceman performs work; 1) replaced mini-restor (I supplied hardware) and replaced a hose under my bathroom sink. (30 mins total)3. Then the Serviceman gives me a BILL for $193.00! I asked why wasn't I provided an estimate of the work -- so I can accept/deny service -- I am now given a Bill with no recourse to cancel! So expensive. Why so expensive? He said that my service call was $89.99 + labor. What labor? He basically unscrewed the mini-restor, and screwed in a new one (1 minute)! He then he explained how plugged my sink was said there was a lot of junk he had take out, and had to replace the hose instead! (15 mins). I checked the residue he collected from the sink and there wasn't anything to speak about -- He didn't have to replace the hose, there was nothing pulled from the sink? I then advised Serviceman that my service call is $39.99 -- not $89.99. The serviceman says, ""No, the service fee is $39.99 when its NO LATER THAN 3:00pm."" I advised that I changed my 4:30pm Appt to 4:00pm, due to my conversation with their office that its $39.00 for 4:00pm. He argued and said the fee is $89.99 for a 4:00pm Appt!4. I spoke to Kurt Bohmer's Office & informed office personnel that I wasn't told the truth about the $39.99 service, instead I was charged $89.99 for a 4:00pm Appt -- PLUS I felt I was OVER CHARGED for the work performed. The office personnel apologized and said I would receive a refund of $50.00 for the misrepresentation by the Serviceman & someone would call me. To-Date, I haven't received a returned call by the owner of the company or $50.00 refund as promised!I DO NOT Recommended this Company under ANY circumstances due to the

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Good Plumbers, 4/01/2011

This was my first time using this company and what an experience! The service guy was polite and clean, I couldn't even tell that he'd been in the house after he left except that my drains were... working again. I'd recommend them to anyone... including my mother.\r\rThe price was fair, the service was great, and the experience was WAY better than I've had with other plumbers.

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Displaying 1-9 of 0

Reviews

by SCVmom at Citysearch

Be Warned.....Unethical and Over-charges.

I feel ripped off! The rules changed when the serviceman appeared at my home. This is not an ethical company. Here's what happened:1. I was told $39.99 if Appt is at 4:00pm -- and $89.99 if Appt is at 4:30pm. So, I re-schedule to 4:00pm and get off work early to be home on time. Serviceman arrives 4:05.2. Serviceman performs work; 1) replaced mini-restor (I supplied hardware) and replaced a hose under my bathroom sink. (30 mins total)3. Then the Serviceman gives me a BILL for $193.00! I asked why wasn't I provided an estimate of the work -- so I can accept/deny service -- I am now given a Bill with no recourse to cancel! So expensive. Why so expensive? He said that my service call was $89.99 + labor. What labor? He basically unscrewed the mini-restor, and screwed in a new one (1 minute)! He then he explained how plugged my sink was said there was a lot of junk he had take out, and had to replace the hose instead! (15 mins). I checked the residue he collected from the sink and there wasn't anything to speak about -- He didn't have to replace the hose, there was nothing pulled from the sink? I then advised Serviceman that my service call is $39.99 -- not $89.99. The serviceman says, ""No, the service fee is $39.99 when its NO LATER THAN 3:00pm."" I advised that I changed my 4:30pm Appt to 4:00pm, due to my conversation with their office that its $39.00 for 4:00pm. He argued and said the fee is $89.99 for a 4:00pm Appt!4. I spoke to Kurt Bohmer's Office & informed office personnel that I wasn't told the truth about the $39.99 service, instead I was charged $89.99 for a 4:00pm Appt -- PLUS I felt I was OVER CHARGED for the work performed. The office personnel apologized and said I would receive a refund of $50.00 for the misrepresentation by the Serviceman & someone would call me. To-Date, I haven't received a returned call by the owner of the company or $50.00 refund as promised!I DO NOT Recommended this Company under ANY circumstances due to the

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by WowZer at Citysearch

Good Plumbers

This was my first time using this company and what an experience! The service guy was polite and clean, I couldn't even tell that he'd been in the house after he left except that my drains were working again. I'd recommend them to anyone... including my mother.\r\rThe price was fair, the service was great, and the experience was WAY better than I've had with other plumbers.

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by luis50 at Citysearch

Awesome!

Kurt Bohmer Plumbing: very professional, courteous, and attention to detail. I had an extreme emergency and these guys showed up right on time! and instantly put my mind at ease. Kurt Bohmer Plumbing took care of our every need. I needed a partial repipe and the amount of work that needed to be done was done in a timely manner at a very fair price and they left the work area very clean at the end of every day. \r\r

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by cathylow at Citysearch

should be crook bohmer plumbing

BIGGEST CROOK EVER!!!! I just recently had a leak in my home so i opened up the phone book and picked the first plumber i saw. First i asked them how much was the service fee $40 thats a lie. When the guy got here, and i mean guy cause none of his employees are actually licensed plumbers learned that the hard way. He stated the $40 was just for him to show up not to do any actuall work like find my problem. 2nd strike he stated he didn't have the equipment to locate my leak. 3rd when he received the equipment i over heard him talking to the man who delivered it (the man who cleary was under the influence of some kind of drugs) that he did not know how to use the equipment. They then told me my home had a slab leak and that my insurance would not cover the repair my fault for not calling my insurance right away. I decided to just have them fix the problem cause my home was being damaged by water. After talking to my insurance i later learned that i was charged 4 times the amount of the parts actually cost. Also my insurance stated none of the insurance companys in the area use Kurt Bohmers because they are theifs. After i checked arround with other companys and customers it appears i am not there first con. OH and my house is flooded again from the same pipe same place. DO NOT BE FOOLED they are not plumbers!

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by L osb at Citysearch

Great service and a good price

I have had Kurt Bohmer's Plumbing out to my house for three different plumbing issues and every time the problem/work done was in a very timely manner. I had previously had other plumbing companies out for the same problems and they could not fix it. Their techs have been very polite and knowledgeable. I feel that the price charged was very reasonable for the work that was completed. I would highly recommend them.

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by jamejoe at Citysearch

Over charged me too.

It was hot I brought these guys cold drinks several times, yet in the end I got screwed, they said I should install a riser three sections at $75.00 per section ,,,said they would be back next day,, another guy shows up said it was $300.00 with the lid, this is after he called the other guys on the other truck to discuss the charge, I over herd him say he always charged $225.00 for them. I paid the $300.00 so $640 total.\rnow the second guy cracked the sprinkler pipe and water has been running down into the septic tank taking dirt with it,,,,and the second guys truck leaked oil all over my drive way, Call anyone but these guys.

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by Karroum at Citysearch

PROMPT CREDIT REFUND BY KURT BOHMER'S PLUMBING SERVICE

Kurt Bohmer's office staff was very professional. They quoted me $450 for the job but when the statement of my Discover card arrived they had charged me $600. I called them and they investigated and refunded the $140.00 promptly, and that was the professional thing to do. It seems that the job took longer than they expected and their man came all the way up to Lake Elizabeth and spent a long time finding the sceptic tank. I had had some trouble with the toilett in my 1st floor apartment that seems to have gone away after the cleaning of the sceptic tank by Kurt Bohmer. I would recommend their services.

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by D0627 at Citysearch

BEWARE - Poor Service, Extremely Poor Workmanship and Overpriced

Be warned - Our water heater started to leak while I was out of town. My wife call Kurt Bohmer plumbing and arranged for them to come out. They proceeded to overcharged her by at least $400 based on other quotes I later obtained. We may have been able to live with this if the work was stellar and prompt, but it was not.\r\rIn the process of changing out the water heater, they cut a pipe. \rRather than fix it they applied a hose clamp and a clump of paper ? no, I am not making this up. \r\rIt took me seven calls to get a call back at which point they said they did not believe this was true. Finally, after escalating over several more calls to the owner, they came back out. \r\rThey agreed they did the damage, came to repair it, broke off my water pipe and had to jack hammer the concrete in my garage. In the process, they allowed enough debris to get into my pipes that two bathroom sinks, one shower and the kitchen sink became plugged. \r\rWhen I pointed out that we had no water, they said they could not help and left. \rOne of their workers stayed behind - on his own - and spent a couple of hours fixing the problem. Again, he did this on his own ? not as an employee of Kurt Bohmer Plumbing.\r\rFinally, a month later I noticed some discoloration on one of the pipes and noticed they had connected copper to galvanized piping directly! NO DIELECTRIC UNION.\rThey have since refused to come out and fix this.\r\rBUYER BEWARE!!!\r\rIf I could give them negative stars, I would.\r\r

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by Nancy K at Insider Pages

Broken Pipe on the Weekend

Talk about a mess.We sprung a leak on the weekend. Thank goodness they have emergency repair service 24/7. Made the call and in less than an hour, we had some one at our door. They fixed the problem not a patch and at minimal expense. I figured we would pay more on the weekend but if so I could tell as what he charged was less than the estimate over the phone from some one else. Highly recommend him.

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