The company did a Fantastic Job! was a little confused about the 10% discount if I went with the 365 day same as cash discount but the wonder receptionist explained it to me and now I am A Happy Camper!
Posted: 4/14/2015 • Link to this review
Called KY-Ko for a repair bid. They came right out. Gave me a bid. I called a couple weeks later to schedule and had a 10% coupon i wanted to apply. They said they already gave me a 5% discount and would only give me 5% more off. I explained that The discount they said they gave me was not on my bid nor was it explained that I was given one when I was presented the bid. They said unless I told them about the coupon before they gave me the bid, they didn't need to honor it. SCAM ALERT. Price it 10% higher when you do the bid so you can mark it down 10% and make it look like I'm getting something. If your going to offer a coupon, it should not matter when I show it to you. SCAMMERS. DO NOT USE THEM.
Posted: 8/16/2012 • Link to this review
Ky-Ko did a great job. Great quality control, inspector showed up often to check the work. They saved us lots of money by evaluating what wood needed replaced as opposed to replacing everything. We highly recommend their services.
Posted: 6/15/2012 • Link to this review
We have had a KYKO foam roof for over 12 years. It's the best! Kyko stays in touch with us to provide free inspections yearly and gives advice on how to keep the roof in tip top shape. Highly recommend them!
Posted: 6/02/2012 • Link to this review
I am not sure what happened here. Ky-Ko seemed like they wanted to do a good job but after signing a contract, they told me it would be 6 weeks before they could start. I had to constantly call them to ask status for starting my job. Communications overall with what was going on was poor. They did the patio and the tile roof separately and I never knew when they were finished with the job. They foamed my directv dish in place after I explicitly asked them not to do that. They did resolve this but I was still a little disappointed that they did this after I called them and ensured they wouldn't. They took a big commercial job and seemed to have lost their way with the core base of consumers. They cleaned up well after each day and the crew doing the tile seemed to want to do a good job. I think the home office needs to better communicate with the customers as to what is going on.
Posted: 6/01/2012 • Link to this review
The entire process from start to finish was much easier than expected. The professionalism of the intermediary who dealt with my insurance company was greatly appreciated. Actually from the sales representative to the office staff to the workers to the supervisor, all were professional and knew their job. The entire process took less time than I had expected. Well worth the cost to do business with a reputable company.
Posted: 5/31/2012 • Link to this review
Roofing crew was very professional. They completed job ahead of schedule. They also answered all of my questions that I had. The supervisor came out after the job was done and made sure the job was done right. Overall this company is very professional, curtious and they never left any mess from the job anywhere on my property. I recommend this company to family and friends as well as anyone looking for a great roofing company.
Posted: 5/12/2012 • Last edited: 5/14/2012 • Link to this review
I was very impressed with the job Ky Ko did on my new foam Roof. This is a second Home for me and I was not there during the job, but I inspected it this week and was very happy with what I found. Top notch work. We all hate writting a big check for a new roof, but for once I felt like a got a great value for what I paid. Thanks Ky Ko for your Professional Work.
Posted: 5/11/2012 • Link to this review
We had Ky-Ko replace several broken tiles on our roof from the previous owners. They were very professional and friendly and did a great job on the tiles. They match perfectly!
Posted: 5/08/2012 • Link to this review
My family has used KY-KO for our professional and personal buildings for many years, so I had no reservations about the quality of their service. Yet I was pleasantly surprised by their reliability (all work was performed in my absence) and attention to detail (phone calls were promptly returned, the job site was cleaned thoroughly after the service). The salesman never pressured me for an upsale - unusual enough in today's economy, but here is something even more amazing - my father recently had KY-KO inspect his 5-year old roof and was told no work was necessary as it was still in good condition! KY-KO has my trust and respect as an honest business.
Posted: 5/08/2012 • Link to this review
We had extensive roof work done, tile and flat roof, several years ago. This year the flat roof still under warranty, was cracking by the scuppers. KY-KO was just as prompt and courteous performing warranty work as they were selling and performing the original work. For me that is a sign of a first rate company!
Posted: 4/26/2012 • Link to this review
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