Complained at least 5 months about the cleanliness of the club. Other members complained and complained for a long time. Management doesn't seem too worried. They seem to take note. But not sure if anything is ever gets done about it since things don't improve. The showers are moldy everyday! Really scary to walk in there - never know if I will catch fungus or something on my feet or breath in mold! NOt sure if it would ever pass the code (if there's such a thing for health clubs.) The exercise rooms are always dirty. Lockers are dirty. Water fountains are dirty. Reasonable membership fee. But 1/2 of the aerobics instructors are not good. A couple of great instructors: Molly and Beth. But they only teach once or twice a week. Front desk and management are mostly friendly. Equipment in excercise room are ok. The mats are very smelly though and the steps seem old. The weights are fine. Need new management that cares!
Posted: 5/18/2014 • Link to this review
I printed a one-day pass from the LA Fitness website. Walked into a beautiful facility on Medlock Bridge Rd, and presented the pass to the receptionist. She had to call a sales person before I could enter - OK I can deal with that. The young sales man proceeded to treat me like he had just arrested me - no eye contact, no smile, no handshake, no "Sir", and without hesitation calls me by my first name (he's perhaps half my age). He leads me to his desk, and proceeds with what feels like a police interrogation - "What brought you here?". Well, I came to use my free pass. "You mean you're not interested in a membership?" Not at the moment, I just want to use my pass. At that point, and only then, does he make eye contact, and not pleasantly either. I say I'm not really interested in a salespitch, just want to use my pass. He says, "You can (as he puts it) most certainly do that, but you'll have to pay the receptionist $15". What? And then, "If you want to use your pass, you have to go through a fitness assessment." What? "Otherwise it's $15". Where does it say that on the pass? Does this guy ever make any sales? At that point I got up and left. Too bad - if I hadn't had that experience I surely would have joined - after I had my free workout and after I made my own assessment. What a waste.
Posted: 2/07/2010 • Last edited: 12/15/2010 • Link to this review
I have been with this facility for 2 years. The management is very rude most of time. I do not like them at all. I will definitely leave when my 3-yr contract ends. I will go and check Life Time or going back to YMCA.
Posted: 9/05/2009 • Link to this review
I echo the review made by cherrypie. I was promised a super deal by someone identified himself as Chris. It was offered $39.99/month for a family of four without any string attached. He called me every few hours for three days. I finally decided to make a trip. It turned out to be that I had to pay a $150 initiation fee. The $39.99/month is just for one member and my other three family members have to go with me in order to get in. It was such a lie! BTW, the faciliy was so crowded and the four-lane pool was occupied by some sort of training. I ended up with the Life Time just across street.
Posted: 9/05/2009 • Link to this review
I recently began attending the LA Fitness on Medlock Bridge Road in Duluth. The facility is nice and has newer equipment, however, I have serious problems with the Kids Klub. Two days ago, I went in to get my son after a 30 minute workout. The lady watching the children picked up an infant who was in a carseat. She obviously did not check to be sure the infant was properly strapped in and when she picked the infant up, I was HORRIFIED to see the infant tumble out of the carseat and onto the floor! I have since learned that LA Fitness does not require that the Kids Klub attendents be certified in any sort of CPR or other childcare skills. Additonally, I noticed that the some of the childcare staff have very bad attitudes and seem not to care one way or another about the children. Once when I dropped my child off, I noticed several children were in the room unsupervised. After about 2 minutes, the childcare worker came out of the bathroom. I will NOT be taking my 1.5 year old son back to this or any other LA Fitness gym.
Posted: 3/22/2009 • Last edited: 9/05/2009 • Link to this review
I am an ex-member of LA Fitness as of today...finally! I signed up for the Body of Change program, which is their training program. The person that signed me up not only lied, but stuck me in a 12 month contract without even telling me he was doing so. When I asked if I needed to sign anything, he said the computer was down, they have all my information, and everything would be sent to me. Well, it never was! A month later, after going thru 3 different people who didn't show up, I got fed up and tried to cancel. It was THEN that I was informed that i was under contract. After the hassle of talking to about 15 people about my problem, I decided to keep my contract and work out with a trainer. Again, the trainer that i was paired with, didn't show up. This experience was HELL and I would recommend that anyone who wants to sign up for this program, serioulsy reconsider doing so. I had to buy out the remainder of my contract for almost $800. A contract that I wasn't even aware of having. And for anyone in this particular situation, the phone number to cancel a membership is (972)236-6813. It's almost impossible for anyone to actually give you that number. LA Fitness and the Body of Change program is all a scam.
Posted: 7/09/2007 • Last edited: 9/05/2009 • Link to this review
Wonderful facilities. A clean, nice place to work out. Leave your valuables in the car. Great pool, sauna, jacuzzi, cardio, and other equipment.
Posted: 2/22/2006 • Last edited: 9/05/2009 • Link to this review
Everything you need... can be pricey. If you're looking for a gym your best bet may be to shop around your area, and see what each gym has to offer. They are all similar, but not the same.
Posted: 2/07/2006 • Last edited: 9/05/2009 • Link to this review
I love working out at this place b/c there are so many opportunities to do all kinds of machines and weights there, but the lines for some machines!!! It can get frustrating.
Posted: 2/02/2006 • Last edited: 9/05/2009 • Link to this review
Good place but very busy. All LA Fitness' are just incredibly busy, it's the major negative, but most have a good assortment of machines, free weights, classes, etc.
Posted: 5/04/2005 • Last edited: 9/05/2009 • Link to this review