Displaying 61-75 of 101
I work from home so I was able to watch the entire roof & gutter job from start to finish. Quality crew members that showed up on time. I would recommend to anyone.
Posted: 10/16/2011 • Last edited: 6/12/2012 • Link to this review
Aaron. Thank you for taking the time to write this review. It is very much appreciated. Lee-Owner-LB Roofing
I contacted this company and initially they were nice and accommodating. I had a couple minor leaks from the roof that required caulking, apparently. They came out for an initial inspection and told me that they would need someone else in the company to follow-up to give me an accurate price for the repair. I waited and waited, and it rained and rained.... and they never got back to me. I tried to contact them to inquire about the status of the estimate and pending work and to no avail. I'm not sure what happened but there seems to be a breakdown somewhere along the way. I had someone else do the repair. I think they have work to do in the customer service/organization area, perhaps.
Posted: 9/17/2011 • Last edited: 6/12/2012 • Link to this review
Dear Sir or Madam. I am dismayed to hear about this situation. I would very much like to speak with you. Please call me so I may address this situation so it never happens to anyone again. Thank you. Lee Marcum-Owner-LB Roofing 404.966.4664
We had concerns that our roof might need to be replaced or repaired. We were contacted promptly to set up an inspection visit. What outstanding customer service we received! We were told that our roof did not need to be replaced right now, but that they would be glad to come back at any future time to inspect it if we had concerns. When our roof needs to be replaced, we will definitely be calling Lee and his crew.
Posted: 9/08/2011 • Last edited: 6/12/2012 • Link to this review
Susan-Thank you very much. It was nice meeting you today. Glad I was able to deliver some comforting news regarding the condition of your roof. We will have your insulation proposal to you soon. Lee-LB Roofing
Like many others, we suffered damage from the hail storms earlier this year. After finding LB on Kudz, we engaged them to help us with our new roof after our first meeting and we are very happy we did. What was most trying was navigating the insurance maze. Lee came out twice to meet adjustors (our first claim was denied) and just as he predicted, while the initial inspection failed, we were approved on the second. Let me reiterate- Working with insurance companies can be quite trying but when you have a professional to help you in the "battle", well, it's invaluable. When it was time to complete the work, his crew was in and out in less than one day. I was out of town at the time so the best compliment I can pay is to say that when I returned, all I could see was my new roof and no evidence of how it was installed. Lee and Tina are wonderful to deal with and from soup to nuts, the entire project was a pleasure. Well, except for the insurance part. Punctual, true to their word and all above board. Call them if you need any work done. You won't be disappointed.
Posted: 9/02/2011 • Last edited: 6/12/2012 • Link to this review
Jeff- It's been great working with you. I really appreciate the kind review. If you ever need anything, Tina & I will be there for you and your family. Lee-LB Roofing
Our roof started to leak few days before we had to go out of town for a week I call multiple places and none of these places answered right away except for LB ROOFING. Ted was very pleasant to work with, very punctual and very honest. He even helped me to install cellphone booster antena on my roof that I wanted to do for long time, without extra charge. If you are looking for HONEST, PLEASANT ROOFING COMPANY, THE COMPANY THAT WILL ANSWER YOUR PHONE CALL, DO YOUR SELF A FAVOR CALL LB ROOFING? THANK YOU TED.
Posted: 8/25/2011 • Last edited: 6/12/2012 • Link to this review
It gives me great pride to hear that one of my guys has done a good job. Thank you for writing such a nice review. Lee. Owner. LB Roofing.
Lee, a gem of a guy. (I will expect them to respond, however, if considering,stick with them for your roof) They are not a construction company! Young,inexperienced. I do wonder if Warranty will be any good. Customer service after completion, nonexistent.. Came, gave competitive price for roof.. However, they also say they do construction. Volunteered to give replacement window price at initial meeting.. so I bit. Also wanted 2 give estimate for extending soffits. After 2 weeks waiting and phone call after phone call.. I finally had another company do the soffits. I had 3 appointments to measure the windows. First, failed. Second, mis-measured. Third, hired new sub-contractor.. assume measurements correct, but never got estimate. I own my own company.. each appointment took 5 hours out of my day...After, Lee went out of town, twice during my project, missing quote deadline after quote deadline.. 7 text, 8 phone calls, and two vacations.. finally.. he responded with apology after apology.. but after two months.. too long.. Gutters were installed inaccurately, and finally today after a month.. four missed appointments.. they came today. again, the nicest guy ever.. But, High maintenance. If you have time to micromanage and work at home.. perhaps this is the company for you.. BTW, got the bill today.. a month later.. had nerve to add additional cost for roofing new soffits. I have 4 palates not used.. asked him to pick up.. still in storage. extra cost, not happening..
Posted: 8/24/2011 • Last edited: 6/12/2012 • Link to this review
Allen. Thank you for meeting with me this morning. I understand how valuable your time is and I apologize about the 4 bundles of shingles being left at your property. I was glad to pick them up and get them out of your way. I am pleased to hear that you are happy with your roof & gutters. They look really nice. We never accept payment until our clients are satisfied. Although I disagree with some of your statements, the customer is always right. Thank you for allowing me to earn your business once more in regard to your unique windows project. Lee. Owner. LB Roofing.
Getting my roof replaced after hail damage was a much more positive experience than I was expecting thanks to LB Roofing. They were polite, patient, and always looking out for my best interests. Their prices were competitive and they did not nickle and dime me with change orders. I highly recommend LB Roofing!
Posted: 8/20/2011 • Last edited: 6/12/2012 • Link to this review
Steve. Thank you for the great review. We really enjoyed installing your new roof & gutters. If you ever need anything please do not hesitate to call. Lee & Tina. LB Roofing
You will not find a better team in or around Atlanta. Lee and Tina are extremely professional and friendly. They make the experience enjoyable and are always more than willing to answer any questions you may have. It is rare they do not answer the phone but if you have to leave a message they are very fast to return your call. Their crew is an extension of them...also prompt, professional, friendly, and extremely good at what they do. My wife and I are very happy with the new roof. With the help of Tina and Lee, the whole look of our house improved with their magic touch. Don't waste another minute...if you need a roof, call LB Roofing. GATA!
Posted: 8/12/2011 • Last edited: 6/12/2012 • Link to this review
Ryan. Thank you very much for the amazing review. It was a pleasure working for your family. You have the best looking roof in the neighborhood! Lee LB Roofing
A big thank you to all of the employees at LB Roofing! They delivered prompt, quality, professional service to our townhome community.
Posted: 6/07/2011 • Last edited: 6/12/2012 • Link to this review
Ryan. What a great project. Thank you very much to all the owners. Lee & Tina LB Roofing.
After seeing missing shingles from our roof during a hail storm on 02/28/2011 we had numerous roofers knock on our door soliciting my wife and I for business. LB Roofing was by far the friendliest and most knowledgeable. After confirming roof damage, they provided me with a very reasonable roof replacement proposal and volunteered to meet with my insurance company's adjuster. The adjuster contacted LB and met them at my house to inspect the roof's condition. The outcome was an entire new roof (Although it took a couple of phone calls from Lee and I), fully paid for by my insurance company, less my deductible. Lee and Tina at LB Roofing were very informative and helpful as we selected our new shingle quality and color. On installation day, LB Roofing arrived early Saturday morning and worked tirelessly all day to finish the job and the entire area was thoroughly cleaned-up. I highly recommend LB Roofing Company without hesitation. Lee and Tina are the best !!!!!!!!!
Posted: 6/03/2011 • Last edited: 6/12/2012 • Link to this review
Thanks for the review. You guys are the best! Lee & Tina LB Roofing.
I couldn't be happier with my new roof. Lee and Tina were very "hands on" and communication was excellent throughout the entire process. LB Roofing was my fourth and final quote to get this job done. What sold me was the communication skills and thorough explanation of the process by Lee. In addition, I was given an extremely fair price for the high quality materials and workmanship I recieved. Finally, this team works quick. It was barely a week between the time I met with Lee and Tina for a quote and the actual installation, which only took a single day. The crew was excellent, and they did a perfect clean up job at the end. The only downside is that my house now sticks out like a sore thumb because I have the best looking roof on the street. Thanks again to Lee and Tina, you guys were a pleasure to deal with and I look forward to hiring you for future projects!
Posted: 3/30/2011 • Last edited: 6/12/2012 • Link to this review
Thanks Matt! It's homeowners like you that make our work enjoyable. Thank you for trusting LB Roofing. We look forward to working on your next home improvement project. Lee & Tina
I solicite bids from several roofing companies for a new roof on my house, all from kudzu. I selected L. B. Roofing after meeting with Ted because I felt very comfortable with him. I felt like he took the time to educate me on the different porducts available and why they do what they do. In my opinion, I got better products at nearly the same price as the others. I also upgraded to an architectural shingle for less the the others quoted me and got a life time warranty.
Posted: 3/29/2011 • Last edited: 6/12/2012 • Link to this review
Ron. The best complements my company can receive are reviews and referrals. Thank you for taking the time out of your schedule. We are very lucky to have Ted on our team. Lee Marcum Owner LB Roofing
This company is the epitome of "going above and beyond." I sent an online inquiry late Wednesday evening about a roof leak we were experiencing. Tina called first thing in the morning and, even though they had a day of work planned up in Woodstock and Marietta, they braved Atlanta traffic to meet us at our home at 6:15 p.m. Just a few hours later, they sent an email with an estimate and pictures of the damage. The work was done the very next day. Can't say enough great things about this company!
Posted: 3/04/2011 • Last edited: 6/12/2012 • Link to this review
Thanks Jamila! It was great working with you. Your roof repair will last a very long time. Lee & Tina LB Roofing.
Thank you LB Roofing for taking the time to educate me. The crews were amazing. My house looks out of sight! Very Happy.
Posted: 2/22/2011 • Last edited: 6/12/2012 • Link to this review
John. We really appreciate your business. Thank you for the kind remarks. Your new roof has really changed the look of your house. We are looking forward to installing your new doors and windows later this year. Lee LB Roofing
I finally found my contractor for life. Honest, easy to reach, prompt, experienced craftsman. I originally hired Lee Marcum with LB Roofing to reroof my home. After a great (clean!) job, I also hired LB to replace my gutters and to build a 2 story deck in the back. I had given up faith in contractors until now. Give them a call or else take a chance.
Posted on Citysearch: 1/07/2011
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