Mr. Richardson was prompt and Very professional. From the appointment made to the reminder card and then to show up exactly at the time promised was excellent customer service. Highly recommended
I would recommend them. He came as promised, was very courteous. Cleaned up the work area and honest. We hadn't use the wood burning fireplace since moving into the home 4-yrs ago. It was great... to have this past winter. We just recently moved into a new home and I will be calling LM Richardson again.VIEW MORE »VIEW LESS »
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I've used this company at two different houses for both chimney and vent cleaning. They were very professional and good to work with. I would use them again and recommend them whenever the opportunity arises.
Very courteous and clean, and well priced service. Recommend!
Mr Richardson came out and cleaned our chimney and gave it a through inspection. I had some cracks in the back fire wall and he easily repaired them without any extra charge. Only downside is because he's so popular its hard to get an appointment without a 2-3 week notice.
What a wonderful find! I called and made an appointment. A postcard came in the mail for me to confirm my appointment. The technicians were on time, not in a hurry, patiently answered all of my questions and I will never forget what a pleasurable experience it was. I would recommend this company to everybody! I cannot stress enough how pleased I was!
Only complaint is how busy they are during the fall. I should have gotten it swept before the weather turned cold. Took 3 weeks to get an appointment.
Great company to deal with. Competitively priced and a high level of service means I will certainly call them again. They came out, right on time, the same day. The work they did (added a top damper to my 80 year old fireplace) was top notch, they were very polite and finished up quickly. Great work.
My wife and I moved into our house to find that the previous owner had not used the two fireplaces in our house in 20+ years. We called LM Richardson and not only were they extremely prompt, they offered me advice on how to use both the fireplaces in the best manner possible. They were reasonable price-wise, and we will definitely be using them again when we need a chimney cleaning in a couple of years.
On time, fast, informative, excellent price will use them again.
On time - actually early which is better for me with service workers. Came in did their job - complete, made no mess, polite.
Timely arrival. Work was performed in a professional, courteous manner. Price was reasonable and a good value. Highly recommend.
On time, friendly and a good price! I'm glad I finally had that chimney cleaned! I'll use them again next time.
I was so impressed on how sharp and how much knowledge the receptionist had, I made an appointment right away. They showed up on time. They gave outstanding service. If all they gave was outstanding customer service, thatís priceless on its own. I'm very happy I choice "A Certified Chimney Sweep" After talking to 5 other company's for the same service, Its clear that "A Certified Chimney Sweep" has the best service and prices in Georgia. Just call and see for yourself.
I needed a chimney damper installed on my home. I called this company (after using Kudzu). They told me how much it would cost and when they would be at my home. They arrived exactly on time and charged me exactly what they said. Great work.
We own a rental property in Sandy Springs and a primary residence in Roswell. A previous Chimney Sweep Company hired to clean and inspect both properites' fireplaces and chimneys informed me that my Sandy Springs property's fire place had to be condemed. The reason? Apparently the ''pipe'' lining of the firebox was coming apart at the seams. I was told that the only remedy was to have the fireplace torn out and completely replaced. I was also informed in writing that the floor and firebrick wall, rain pan and cap of the fireplace had to be replaced, as well as the total replacement of the rain pan at the Roswell house. The estimate for the demolition and rebuilding was over $5000. An obscure Georgia law was being cited as the cause of the condemnation. I called Mr. L.M. Richardson, who had been honored by a large number of favorable references on Angie's List, to offer a second opinion. Mr. Richardson thoroughly inspected the ''condemed'' fireplace and pronounced it in good shape and without problems. He told me that I was about to be the victim of a not uncommon scam. An inner voice had told me to get a second opinion and I am very glad I did. Having no knowledge of the workings of fireplaces, Mr. Richardson could have told me anything, but instead he told me the truth. I am grateful for his ethics and his expertise and I gladly refer him and his company to all Kudzu members in the Atlanta area as a most reliable person.