Some people take for granted what towing service providers are for. It works like an umbrella that you need most when you least expect. It happened to my neighbor who told me he was bothered by callers offering their services. When he got into a vehicular accident, he called me asking the number of the reliable towing company, Local Tow, I told him about. The technicians came fast to help my neighbor. He called the customer service personnel to thank them and for the reasonable price rates he paid. Now he is so convinced that Local Tow can help him anytime.
Posted: 11/29/2010 • Link to this review
I was so happy that I found Local Tow over the internet because when I was in need of a roadside assistance these guys gave me the best service of all. Upon calling their customer service, I was already greeted by a very friendly operator. I told her what my problem was and she assured me that I had nothing to worry about because she'll immediately send some reliable technicians over.It only took them minutes to arrive and it didn't take them too long to fix my car. I was already happy with what I got from them but I became happier when I saw their very affordable rates. I gladly paid the price because I have never been this satisfied with a towing service.
Posted: 11/25/2010 • Last edited: 11/29/2010 • Link to this review
I was still learning how to drive so when I couldn't get my car out of the parking because a car was too close to me. As lame as it may sound, I called Local Tow to ask if they could help me.The technicians arrived and I thought they were going to tow the vehicle a bit so I could get out but the driver was very nice and offered to "unpark" it for me. He was able to get it out without even breaking a sweat and I instantly saw how reliable these guys are. I thanked them for their service and paid the price that I owed. And since I was absolutely happy with the customer service and rates that I got, I have stayed loyal to Local Tow only.
Posted: 11/24/2010 • Last edited: 11/29/2010 • Link to this review
When I got back to my car, I discovered that all my tires were stolen. Obviously I had no chance of driving it so I called Local Tow to provide the towing service that I need.I called the customer service and I was glad that the operator was very prompt. She immediately sent a tow truck over and some reliable technicians to deal with my problem. They towed my car with care and I was really satisfied with their service. I paid the price that I owed which seemed like really cheap rates because of the wonderful service that I received.
Posted: 11/18/2010 • Last edited: 11/29/2010 • Link to this review
My check engine light was already flashing but I didn't have the time to bring it to a local garage and as a consequence, my car broke down in the middle of my trip. I remember one of my friends talking about how reliable the service of Local Tow so I decided to search its number using the internet in my phone. I called the customer service and told the operator my situation. The friendly voice on the other line made me feel secure and soon enough the technicians arrived. While waiting for them to fix my car, I checked their rates and I was so relieved to see how affordable it was. When the guys were done, I happily paid the price and thanked them for all their help.
Posted: 11/09/2010 • Last edited: 11/29/2010 • Link to this review
I contacted Local Tow in Berkeley a couple of days ago because my sports car got stuck on a trench. I was not hurt but I'm worried because the towing might cause damage to my car. I've read some articles on the internet about reckless towing, substandard tow trucks and incapable tow truck drivers. The technician assured me that he will be very cautious and that he's well trained to handle this kind of situation. He seemed confident and courteous, so I just hoped for the best. In the end, the service is excellent. There is no damage to my car, the customer service is well executed and the price is not as expensive as I thought it would be.
Posted: 11/03/2010 • Last edited: 11/29/2010 • Link to this review
There is a time when you need to protect yourself for future risks. It is some kind of insurance to sign up for towing service agreement with a reliable company. Local Tow in Berkeley which I trusted through the years has not failed me.I distinctly remember when I phone the customer service staff who courteously attends to my concern. Only competent technicians are in their employ. Whenever I receive a bill, I am always pleasantly surprised on how low their price rates for the professional service that they render. It is indeed appropriate this towing company should receive quality performance award.
Posted: 10/26/2010 • Last edited: 11/29/2010 • Link to this review
The guys are great and came to help me very quikly after I made the phone call. He helped me replace my battery and this impressed me a lot. I was so happy with the superb customer service that I was very willing to pay any price that he would charge me. The guy gave me the bill and I was glad to see how reasonably priced their rates were. I paid the man and told him to keep the change because I was really contented with his service. This is why I like this towing company so much and this is why I have remained loyal to their towing service only. I rarely find reliable companies as good as this towing company that is why I do not want to waste time trying any other towing company because I am already completely and fully satisfied with the service of this towing company.
Kudos to this towing provider for taking excellent care of my daughter - now I don't have to constantly worry about her whenever she's on the road. Continue your superb service (at great rates too)!
I never thought that the adjectives "excellent", "superb" and the noun "towing service" could be in one sentence. That was until I met this towing provider. This towing company convinced me that even as intricate and professional as this type of assistance for motorists could be both reliable and affordable. This towing provider nonetheless equates with being excellent and superb all the time!
As I was collecting myself, the pristine clean tow truck and professional looking service crew were really fast and prompt to arrive! They were all friendly and courteous to comfort me, which I guess they did coz of the apprehensive look on my face. I was totally amazed when their tow truck was so powerful in keeping my car safe. Then, I got anxious again coz they might have sky rocket rates for this kind of excellent service. Turns out, they charged pretty affordable price! From that point on, I always tell myself that I do not ever need to worry again if ever I needed insured good, nah, superb towing assistance. The number of this towing service company is forever etched in my memory - and phone - can't trust my memory alone, right? lolz
* 24-Hour Service Available