LOUD Security Systems

(770) 427-1300 www.loudsecurity.com »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Gwinnett County
  • Kennesaw
  • Marietta
  • Midtown
  • Roswell
  • Sandy Springs
  • Smyrna
  • South Atlanta
  • Stockbridge
  • West End
  • Woodstock
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Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Year Established

1995

Reviews

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0 stars - Criminal, 8/05/2010

This company has no intentions of protecting or securing your home or family. They want you to sign papers. They will lie to you and then continue to bill your bank account long after the... termination of your contract. They will not install your equipment correctly and your system will not work properly. They will not dispatch alarms nor will they correct problems. They will never make an effort to contact YOU at all. They will only take $ from your bank account. Loud does not collect an honest days pay for an honest days work. They steal it!

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Always on top of the situation, 8/03/2010

Loud Security is the only security company I know that doesnt just sell a system and then forget about you. I am always amazed at the fact that if I cause a false alarm, not only do I get a call... from the monitoring station, but the next day or so, Loud will always follow up again just to make sure that everything is ok still Maybe other companies can do the same things these days, but I've never had positive experiences with alarm companies before. I only dealt with them if I was paying a bill or had a problem with my system. Loud Security seems to call me more often just to check on my system and service and to be pre-emptive to a possible problem. I dont know. they just seem like they are tying to do better than other companies out there. i appreciate you guys. thanks for everything.

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Displaying 1-4 of 4

Reviews

Brandonsmom123

Reviews: 2

0 stars - Criminal

This company has no intentions of protecting or securing your home or family. They want you to sign papers. They will lie to you and then continue to bill your bank account long after the termination of your contract. They will not install your equipment correctly and your system will not work properly. They will not dispatch alarms nor will they correct problems. They will never make an effort to contact YOU at all. They will only take $ from your bank account. Loud does not collect an honest days pay for an honest days work. They steal it!

LOUD Security Systems replied on 08-30-2010

We hate to hear that you are upset with our service. Unfortunately, as an anonymous post, we have no way of helping with this situation. Please contact us directly at 770-427-1300 and ask for a member of our management team. We would love to help you with your situation. We look forward to hearing from you and helping to resolve your issue.

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extremeenergy

Reviews: 1

Always on top of the situation

Loud Security is the only security company I know that doesnt just sell a system and then forget about you. I am always amazed at the fact that if I cause a false alarm, not only do I get a call from the monitoring station, but the next day or so, Loud will always follow up again just to make sure that everything is ok still Maybe other companies can do the same things these days, but I've never had positive experiences with alarm companies before. I only dealt with them if I was paying a bill or had a problem with my system. Loud Security seems to call me more often just to check on my system and service and to be pre-emptive to a possible problem. I dont know. they just seem like they are tying to do better than other companies out there. i appreciate you guys. thanks for everything.

LOUD Security Systems replied on 08-30-2010

Thanks for the feedback and compliments

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mikekibby

Reviews: 1

Paying Less now

As a victim of the economy, I unfortunately had to chose to cancel my alarm service. I called, and the girl i spokw with was helpful. she let me temporarily stop paying for my system for 3 months while they still protected me and hoped to find a job. After 3 months, since I was working but at a lower wage than before, they again worked with me and lowered my monthly payment so that I could afford to stay with them. I knew that loud wasnt the cheapest company when i signed up with them, but I also know that sometimes it can be worth paying a little more. in the 3 months alone, LOUD security saved me more than I would have saved with another company. thank you for being so professional.

LOUD Security Systems replied on 08-30-2010

We are always glad to help. Thank you for taking a moment to leave the kind words.

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300841

Reviews: 2

Not customer focused

I recently became a customer due to a merger. from the beginning customer service was lacking, I received letters stating I would be contacted about the new company and I wasn't. When I called in and asked a question, the response was rude. I had a problem with my system and a technician came out. He was here over 3 hours and did not seem to fix anything. In fact, my DSL didn't work. I had to call again to get a technician. I would not do business with this company.

LOUD Security Systems replied on 08-30-2010

We hate to hear that you are upset with our service. Unfortunately, as an anonymous post, we have no way of helping with this situation. Please contact us directly at 770-427-1300 and ask for a member of our management team. We would love to help you with your situation. We look forward to hearing from you and helping to resolve your issue

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  • Quality
  • Service
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