La Raine's Bridal Boutique

853 N Highland Avenue NE 
Atlanta, GA 30306
Phone: (404) 607-7444
Fax: (404) 607-1320
Website: larainesboutique.com
La Raine's Bridal Boutique La Raine's Bridal Boutique : Bridal Shops, Atlanta, GA



Reviews
Reviews: 2

Posted on 11/1/2012

Would never recommend to anyone.
My experience at LaRaine's Bridal Boutique was extremely disappointing. It is not just my opinion, but also my mother and my entire bridal party, that we will never suggest this boutique to others due to the customer service we have received from beginning to end.
We have had inadequate service from their team from the very beginning.

When we arrived to the salon after making an appointment weeks in advance to initially find the dress, we were told we had to wait due to the walk ins that came in. We then felt rushed in our first experience in purchasing the dress and our 2nd visit was no better. I came in with my maid of honor and when I asked about the dress hem/length that didn't look right to me, I was told that it was not an issue. When we inspected the crystal belt and found that there were loose crystals in the very front, the team responded by telling me to crazy glue the belt. This was not the answer we were looking for knowing that we just purchased this expensive item brand new and it came back imperfect. My dress hemline came in terribly and we had to go to someone to alter the dress and fix the mistakes that were a part of the dress before I ever put it on.

LaRaine herself put me down several times when speaking with her as she me my hips were too wide and made comments on my weight. Sadly, I shed countless tears over the way she made me feel in the dress. Great selection, yes. Beautiful gowns, yes. Terrible service, the worst I've seen
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by Stephquinn at Citysearch

Posted on Citysearch on 2/10/2012
Most unbelievable bridal experience!!!!
LaRaine's was the most unbelievable bridal experience!! Michelle Gross was my consultant, she was wonderful, happy, and made me feel like the most special person in the world. From the moment I walked in I was treated like a princess. My group was sat in a private room with couches while myself, Michelle, and my mother went through the dresses. She gave us a tour and description of the dresses and then let us pick. She made a few picks of her own which were beautiful,LaRaine's was my very first bridal experience ever. After leaving there around 11:30am I was fairly certain I knew which dress I wanted but I went ahead to my next two appointments which were awful! I called LaRaine's and asked if Michelle could see me again that same night to try on the dress I loved and they were more than accommodating. Michelle was just as sweet as she was in the morning and once I tried the dress back on ( which was her pick) I knew it was the one. I highly recommend LaRaine's to any future bride and highly recommend Michelle!!! You will not regret the experience you have here and I am certain they make ever bride feel as special as they made me feel!
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by eavismyhood at Citysearch

Posted on Citysearch on 2/8/2012
Very Rude and Offensive
As a person in customer service, I try to give the best customer service as possible to all of my clients. It's only fair for me to expect this back from people in the customer service industry. Unfortunately, La Raine's Boutique doesn't have it. The experience in their store was horrible. Very rude and offensive! Not only did they not let my friend try out a particular bridesmaids dress, the person helping out pretty much told her that ""she will bust out the zipper of her dresses!"" This is something that should not be tolerated! Maybe they were not going to make as much on a bridesmaids dress compared to a wedding dress, so they decided to just treat my friend any which way they choose to. We tried calling and complain to the owner, and maybe give them a chance to explain. But the owner never even called back! That's why the review is being done today.
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by NicoleCook at Citysearch

Posted on Citysearch on 6/10/2011
They're good people
I visited La Raine's Boutique one Sunday afternoon in January upon the recommendation of two close friends. My mother and sister went with me. La Raine was my bridal consultant. She was wonderful. She was very respectful of our budget. She never made us feel like we needed to go over budget. She asked all of the right questions, and pulled a nice selection of dresses for me to try. She had one dress in particular in mind for me, but I had my mind set on another dress. After an hour of trying on dresses that I had picked out, I asked to try on the dress that La Raine had picked for me, the dress she referred to as :the most beautiful dress in the world."" The moment I looked at myself in the mirror wearing that dress, I knew it was the dress I wanted to wear on my wedding day. La Raine was spot on in her pick for me. My experience at La Raine's was probably one of the most positive shopping experiences I've ever had (and not just dress shopping.) La Raine is as welcoming as she is knowledgeable. And she offers her guidance without being pushy. I will recommend La Raine's to any bride. P.S. La Raine's husband was also very kind to us as we filled out our paperwork. They're ""good people."" =)
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by JPoppin at Citysearch

Posted on Citysearch on 5/11/2011
Extremely helpful
Brooke, the salesperson who helped me, was extremely helpful and she had great ideas for dress possibiliites. The salon had a great selection of dresses.
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