My wife and I came to this office to get our regular dental exams and cleaning as covered by our insurance company. Upon a visit to the office we were charged $25 each deductible basically for the dental services marketing opportunity. After a full set of x-rays and an examination the staff refused to schedule a cleaning that was covered by our insurance. Instead, an expensive set of complex dental procedures was prescribed - to the tune of $10,000.00 for my wife, and $6,000.00 for me. This is considering that about a year ago a visit to the dentist revealed no major problems and a regular cleaning was performed. I believe, this office uses a membership in the insurance network only as a marketing tool to attract the new patients, but refuses to provide covered procedures under covered rates as this is a low-profit-margin operation for them. They will instead present you with a full-retail-rate for more extensive procedures in-order to extract as much profit out of your business as possible. I believe, this is, at least, unethical. I do not recommend this practice.
Posted: 4/08/2013 • Link to this review
The first time I went to Dr. Deb I had extreme back pain and medication was not working. She took the time to not only adjust my back, but also did a short deep tissue massage and stretch. I walked out of the office pain-free! I also highly recommend Alden for massage - she is fantastic!
Posted: 12/03/2011 • Link to this review
Dr. Deb and her staff are amazing. They not only treat you like family, they really go out of their ways to make sure you are comfortable and that all your needs are met. I first started going to see Dr. Deb because I threw my back out, now I am there doing the HCG program. I have struggled with my weight for a long time and I could never lose the weight I wanted. With the HCG program Dr. Deb has, I have lost over 35 lbs in six weeks. I am so glad that I was referred to Lake Pointe Chiropractic, because they are changing my life and I love them for it, and anyone else I promise you will feel the same way.
Posted: 11/20/2011 • Link to this review
I came to Dr. Deb for the HCG weightloss program. I lost 20 pounds and 30 inches, mostly in my belly.Dr. Deb is with you the whole way, counseling and giving advice. Once, my friends and family noticed the weight loss, they all wanted to know how I did it! Lake Pointe Chiropractic.
Posted: 11/17/2011 • Link to this review
I started coming here about 3 weeks ago and they have exceeded my expectations! I have seen several chiropractors over the years, but this place is different. It's like a going to a spa. I definitely recommend giving them a try : )
Posted: 10/31/2011 • Link to this review
Went in for a chipped tooth and was told that I needed braces after 2-3 x-rays and a cleaning. I was given a couple special toothpastes and owed close to a hundred dollars afterwards. After being told that I was all paid up, I receive a statement in the mail for a similar price. My insurance is supposed to cover pretty much everything up to a certain maximum benefit but this practice doesn't seem to care as they just charge arbitrarily.
Posted: 5/25/2011 • Link to this review
I moved to this area in 2004 and I was looking for a dentist. I was referred to this office by my insurance. I was impressed with the technology they had. The doctor showed my cavity on the monitor with a small camera that goes inside the mouth. My daughter described it as the "teeth journey". I had a filling done today. It was quick and easy. The doctor and staff have always been friendly, and gentle. Seven years later, I am still their patient, I know the staff by name and I love getting my teeth cleaned. Highly recommended !
Posted: 4/21/2011 • Last edited: 11/18/2012 • Link to this review
My three kids and I have been going to that office since 2005, never had a problem, they take very good care of all of us, They are in network with my insurance which saved me a significant deal of money through out the years. Their billing lady is extremely knowledgeable, helped me on more than one occasion appealing some rejected claims and managed to get them processed. I strongly recommend them to anyone, specially if you need a lot of work and you have limited insurance benefits and resources, they always present more than one treatment option.
Posted: 4/19/2011 • Link to this review
Dr. Deb and Message Therapist Lori are the best i have ever had. I came in with a pretty painful lower back and my elbow joint pain. I was out of wack on my left side about 3/4 of an inch which was causing my lower back pain. For the most part my adjustments never hurt. I can't say the same for the messages i received on my elbow, but i needed the knots rubbed out in order for it to heal. I continue to see them for reg. maintenance every other month.
Posted: 1/29/2011 • Link to this review
They definitely overcharge for services...even with insurance. I've been to many dentists throughout the country since I was 5 and have had many dental procedures done that needed to be done. However,for the first time in my 35 years, Dr. Ebid did a painful filling, (that's a first for me) and tried to tell me I needed all kinds of dental work done right away. It seemed like he was in a hurry to get his new office equipment paid off. The hygenist did a terrible job of cleaning my teeth. Worst dental experience ever. Will not go back.
Posted: 4/16/2010 • Link to this review
The dental work at this office is all right. The problem is that they overcharge. That is, they do not care what your insurance company says you are supposed to pay, they charge whatever they like. You get some discount with your insurance, but that's about it. Once they told me that my insurance company had a new deductible and they charged my $62 for an appointment that was supposed to be free. After the visit I checked with my insurance company and Lake Point Dental was wrong. Still, they refused to refund my $62.00. So, again, the work is pretty good, but don't expect to pay what is called for in your insurance policy.
Posted: 1/29/2009 • Link to this review