Awful place stinks like a cat box and AWFUL quack vet. Left my dog who had been run over for 5 hours and never did a thing to help her! No pain meds or anything REALLY?! Then call me or use some common sense!! Flopping leg obviously broken and not an oz of relief for the poor dog ridiculous. Had to pick her back up they hadnt even done X-rays when I called 30 minutes prior to showing up to get her to a real vet for treatment and 3 hours later I had to pick up a film that isn't even from my dog!
Posted: 6/25/2013 • Link to this review
We have taken our two cats to Dr Baxter since they were kittens. When we first went she and her staff were very loving and gentle with them. As the years passed Dr Baxter and her staff have been very rough with them. Dragging them out of their carrier and slamming them down to examine them. We will be looking for another vet!!
Posted: 1/17/2013 • Link to this review
She over charged me with hundreds of dollars only to say my cat "was old" Took him to another vet and he's a whole different cat now and 100% better. Dr. Baxter advised me to put him to sleep after one blood test and two visits. NO help whatsoever. She also misdiagnosed my 9 year old lab sayin' he had allergies. He has cancer now, a month later and a more reliable vet, and it's too far along to treat because Dr. Baxter did no test to find out what was wrong with him and charged us $200 for poking him in the throat and giving us a bottle of steroids. SHE IS THE WORST VET and has no respect for her customers who trust her to take care of their pets. DO NOT USE THIS OFFICE!!!!
Posted: 1/16/2012 • Link to this review
Great kennel care for my senior dog. Staff was great. Unfortunately, the health care has been abysmal. Gave my girl meds for a weak bladder w/o checking for infection. Had her teeth cleaned and my girl had a terrible reaction. No antibiotics were given and she went septic. Left a message but ended up taking her to Emergency hospital where she stayed for 4 days. # weeks later she is still recovering. Lakeview NEVER EVEN CALLED TO CHECK ON HER in spite of knowing what happened. I will NOT be back even for the less costly boarding. Had they at least followed up, I probably wouldn't be writing this review.
Posted: 12/03/2011 • Last edited: 1/16/2012 • Link to this review
Dr Baxter remembers you and yor pet from visit to visit even if you only see her once a year. Dr Baxter and her staff are very friendly and I do recomend her to everyone.
Posted: 9/23/2010 • Last edited: 1/16/2012 • Link to this review
Goldie and Pearl were always in good hands. Dr. Baxter easily made a diagnosis without referring me to a specialist or charging up my bill with inconclusive lab tests. The best ever vet I have had for my pets over the past twenty years: Very attentive, knowledgeable, trustworthy, caring vet AND affordable. A good practice and I even traveled over an hour each way after I moved. Carroll County residents are lucky to have Dr. Baxter & her reliable, friendly staff :)
Posted: 10/13/2009 • Last edited: 1/16/2012 • Link to this review
Very impressed! I switched to this office after getting ripped off by Oak Mountain Animal Hospital. Good service and care for decent prices! I would recommend to anyone looking for a vet and office staff they can trust!
Posted: 10/07/2008 • Last edited: 1/16/2012 • Link to this review