Having my wedding at this venue was the worst experience of my life. The inside is pretty which is the reason I decided to have my wedding there, but from day one that staff was nothing but trouble. They have a complete lack of communication between eachother, were late for our meetings, would not answer the phone sometimes for up to 5 days and are NEVER at the office when you want to give them payment but they have no alternative way of receiving money. My guests said the staff was rude to them when they asked questions and a couple of the servers made take home plates from the buffet before majority of my guests had even eaten. And the worst part, they kept my deposit!! There was absolutely no issues and we were told that we would be getting the deposit back within 10 business days on the day of our wedding. Today I received an email after multiple unanswered phone calls saying we "are not getting the deposit back, please stop calling you will get a letter explaining why in the mail." I feel completely robbed of my money and my wedding experience.
Posted: 7/08/2011 • Last edited: 1/15/2012 • Link to this review
The wedding of my dreams. Until they sent a letter stating we went over our contracted guests, despite having several empty seats at each table and documentation from my hostess. I received a letter 2 days after the wedding and have not been able to reach anyone after several phone calls, emails and a certified letter. I believe that this is part of their business practice to not refund security deposits. At the point we are going to Clark Howard and CBS tough questions! I want m,y money!
Posted: 11/07/2010 • Last edited: 1/15/2012 • Link to this review
We got married at Lambert Place and it was beautiful! The venue, service, and flow of the event was wonderful. My guests raved about how good the food was. The major issue I have had is with the security deposit. They do NOT want to return it. It is ABSURD. They avoid your calls and emails, then when you reach them they pretend like they thought it was sent. It is very sad and unprofessional.
Posted: 6/10/2010 • Last edited: 1/15/2012 • Link to this review
Things before and during our daughter's wedding were very good to excellent. Unfortunately, things were soured because we could not seem to get our security deposit back. It took many, many unanserwed phone calls and e mails before our $500 was returned 8 weeks after the wedding. Too bad because everything else was excellent. PUT IT IN WRITING AS TO WHEN YOUR DEPOSIT WILL BE RETURNED AND REMEMBER TO GET IT BACK!
Posted: 1/16/2009 • Last edited: 1/15/2012 • Link to this review
I had my wedding at Lambert Place and the venue was beautiful and the actual event was wonderful. My Critiques: It was hard for both me and my wedding planner to get a timely response from staff which is quite frustrating. The other issue is that my deposit wasnít refunded in 10 business day per the contract. In fact, I contacted Lambert Place after the check was due and they hadnít even cut the check yet. I finally received the check a month after it was due.
Posted: 12/28/2008 • Last edited: 1/15/2012 • Link to this review
I used Lambert Place for my wedding reception this past November. The staff was professional and accomodating, and everything looked beautiful! I would highly recommend this facility. Absolutely no problems to report.
Posted: 12/03/2008 • Last edited: 1/15/2012 • Link to this review
I hosted a surprise 80th birthday party at Lambert Place on April 26, 2008 for 100 persons (I believe they can accommodate up to 250 persons). Everything was absolutely lovely. While the venue is more suited to weddings and receptions, my party was absolutely beautiful. The food was excellent and my guests were very impressed with the food, drink and atmosphere. The cost was reasonable and I felt I got a good value for the money spent. This is an in-town area, and the neighborhood is in transition (light industrial giving way to town homes and art gallery type places), but Lambert Place more than makes up for it on the inside. I'm very happy I choose Lambert Place, they exceeded my expectations.
Posted: 5/14/2008 • Last edited: 1/15/2012 • Link to this review
* By Appointment Only