They have great selection and great prices. We like this store and we had all of all lamps repaired here. They also sold us a chandelier two weeks ago and had it installed too. We are very pleased with them. We will be back here again.
Posted: 5/31/2012 • Last edited: 6/01/2012 • Link to this review
We are very good in our customer service and Yes, they bought two very nice lamps from us ON SALE AT 50% OFF. He came back a week later and said if he could exchange the shades and asked us to order him two new lamp-shades since he did not like the color of the shades. He also agreed to pay for the shipment portion of the order. So we ordered the shades. He was very upset with us that why we did not have the shades for him in the following week. After we explained to him that it takes time to make it and ship it he said that he would retaliate and give us a bad ratting. His shades came the next day anyway, but he went to a trip as he said and he called us 3 weeks later and wanted to return the shades only. After we offered him the new shades he still wanted to give us a bad ratting. Please you decide. We have been in business for many years. And we learned sometimes is very hard to please some people.
It's not often I get excited about lamp repairs, but I was so impressed with this shop that I had to acknowledge it. I had several estate lamps that had been in storage for a few years that I wanted in good working condition. The owner of the shop was incredibly thorough and gave me an exact quote up-front. He helped me choose the perfect shades and worked within my budget. He was extremely courteous, respectful, and knowledgable. My repairs were completed before the due date and he even met me at the shop early one morning for me to pick up my lamps. I will not go anywhere else for any lighting needs. This is a perfect example of how a business should operate. It's nice to see customer service at it's best!
Posted: 1/23/2012 • Link to this review
They are the best and are very nice in repairing of our lightings and lamps.They have a good selections of shades and lamps. Me and my husband shoped for shades while they worked on our lamps and we did not have to come back another week to get them. I will recomand this lighting store to anybody.
Posted: 3/09/2009 • Last edited: 3/13/2009 • Link to this review
I took three chandeliers in to this guy to restring and rework and he charged me $1600. I had no problem with the cost but all he did replace the main wire to each chandelier. The wires from the center to each lamp were NOT replaced. I had to take the chandelier's elsewhere. This store is a rip off.
Posted: 12/19/2008 • Link to this review
Not true. This is the case of using painters Vs electrician to install chandeliers. We rewired all three 15 arm chandeliers that was used in a mortuary. When they took them to their place to install them the installer was inexperienced and twisted the chandelier over and over again until there was a cut in the wire of the chandelier. When he took it from our shop we had them all lighted for him before he left the store as we do for any other customer. They should of hired an electrician to install these fixtures and not to use the painters to do the job.