Landscape Innovations

(770) 616-3194 www.landscapeinn.com »

215 Rebecca CtFayetteville, GA 30215   map »

Business overview

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 8:00pm
  • ----pm
  • SUN

Reviews

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big mistake, 4/16/2014

This was a disaster from the start.I had to call to remind him of our initial appt as he had forgotten. He seemed knowledgeable of plants and design so we came to an agreement on a... landscape/hardscape design.That was the last thing that went as we agreed. I questioned him 3 different times about a Bobcat charge. He said it was included. Then he said he made a mistake, the bobcat and stump grinder were NOT included. Then he upped the gallon size of the plants without approval and charged us for them. Many other items he had overlooked in his bid process and he just kept upping the bill. This is his profession and I would have thought he would have realized what things he needed to charge for when he gave us the initial bid. I paid him for everything he asked for but when I would question him, he would try to make me feel like I was the bad guy. I told him from the very beginning what my budget was-I didn't change anything as we went along, but we sure did go over budget as he forgot to properly account for various things along the way. And now he is refusing to warranty some of the plants even though his website indicates there is a one year warranty. Be very careful and read every aspect of his contract. I for one will never recommend Burt and his company for any work. The work itself was not impressive and the customer service was dismal.

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Completed Job!, 11/14/2010

I also had a yard in need of TLC and repairs. Burt and his guys were attentive to the needs of the job, which were to re-sod the front yard, remove and replace bushes, repair stone steps that had... settled, and several other "spruce-up details" -- all of this, of course, for the most economical price. The job was completed successfully.

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Displaying 1-8 of 8

Reviews

jmarlow

Reviews: 1

big mistake

This was a disaster from the start.I had to call to remind him of our initial appt as he had forgotten. He seemed knowledgeable of plants and design so we came to an agreement on a landscape/hardscape design.That was the last thing that went as we agreed. I questioned him 3 different times about a Bobcat charge. He said it was included. Then he said he made a mistake, the bobcat and stump grinder were NOT included. Then he upped the gallon size of the plants without approval and charged us for them. Many other items he had overlooked in his bid process and he just kept upping the bill. This is his profession and I would have thought he would have realized what things he needed to charge for when he gave us the initial bid. I paid him for everything he asked for but when I would question him, he would try to make me feel like I was the bad guy. I told him from the very beginning what my budget was-I didn't change anything as we went along, but we sure did go over budget as he forgot to properly account for various things along the way. And now he is refusing to warranty some of the plants even though his website indicates there is a one year warranty. Be very careful and read every aspect of his contract. I for one will never recommend Burt and his company for any work. The work itself was not impressive and the customer service was dismal.

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not2buggy

Reviews: 1

Completed Job!

I also had a yard in need of TLC and repairs. Burt and his guys were attentive to the needs of the job, which were to re-sod the front yard, remove and replace bushes, repair stone steps that had settled, and several other "spruce-up details" -- all of this, of course, for the most economical price. The job was completed successfully.

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poiuyt

Reviews: 1

Poor Customer Service

I called for an estimate on a drainage issue in backyard. Bert did show up and looked at the area; however, he never called back which he had adamantly explained to me during the initial phone call was one of his pet peeves. I called him to find out what he thought of area and he gave me his opinion and stated he would have his irrigation guy call. After over a week of never receiving a phone call from him or his irrigation guy, I once again called him to inquire. He then stated he had many "big" jobs and that I would have a hard time finding anyone who would be interested in my "small" job. He also stated he had just been too busy to call me back. Needless to say, Bert did not nor will he ever get my business.

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teachr

Reviews: 1

customer service with a smile

After many years of neglect, my yard needed help. I heard this was sort of their specialty so i called. The owner answered the phone and set up a meeting the next day. After spending time listening to my concerns, he suggested several ideas. He priced each item separately so i could pick and choose. The work was completed quickly and i couldn't be happier with the results. Really looking forward to next years project.

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DLGunden

Reviews: 1

Highly recommended

Burt Young did an excellent job preparing the soil and adding amendments before he installed sod in our yard. He explained our options, made helpful recommendations and completed the job to our complete satisfaction. He also suggested other improvements for our landscape as he understands the demands of the local soils and climate. He is a person of integrity, knows his business very well and returns phone calls promptly. Doug G

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threeB

Reviews: 1

Very Pleased!

Burt Young is very professional and dependable. He has tackled multiple projects for us. He is very knowledgeable, reliable, and fast. I highly recommend him for your landscaping needs. Don and Sherrilon B.

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cashaw

Reviews: 1

Very pleased

Bert from Landscape Innovations has done work for me on several occasions. He is very professional, and has completed all work on time and to my complete satisfaction. He is very knowledgeable and helpful in planning and selecting plants and other materials. I highly recommend Bert and Landscape Innovations.

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RebeccaLakes

Reviews: 1

A Real Find

Times being what they were, we needed an update but couldn't really afford much. Burt Young came to the house,advised and worked with us in making what we already had, look really great without spending much money at all. By pruning and paring our bushes & shrubs, he gave us a new look and will make it easier to maintain as we move forward. He knows his business and his plants and was easy to work with. I highly recommend him to anyone looking for landscaping help. Thank you Burt! Lisa H

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