Landscape Innovations

215 Rebecca Ct 
Fayetteville, GA 30215
Phone: (770) 616-3194
Website: www.landscapeinn.com
Landscape Innovations Landscape Innovations : Landscape Architects & Design, Fayetteville, GA



Reviews
Reviews: 1

Posted on 4/16/2014

big mistake
This was a disaster from the start.I had to call to remind him of our initial appt as he had forgotten. He seemed knowledgeable of plants and design so we came to an agreement on a landscape/hardscape design.That was the last thing that went as we agreed. I questioned him 3 different times about a Bobcat charge. He said it was included. Then he said he made a mistake, the bobcat and stump grinder were NOT included. Then he upped the gallon size of the plants without approval and charged us for them. Many other items he had overlooked in his bid process and he just kept upping the bill. This is his profession and I would have thought he would have realized what things he needed to charge for when he gave us the initial bid. I paid him for everything he asked for but when I would question him, he would try to make me feel like I was the bad guy. I told him from the very beginning what my budget was-I didn't change anything as we went along, but we sure did go over budget as he forgot to properly account for various things along the way. And now he is refusing to warranty some of the plants even though his website indicates there is a one year warranty. Be very careful and read every aspect of his contract. I for one will never recommend Burt and his company for any work. The work itself was not impressive and the customer service was dismal.
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Reviews: 1

Posted on 11/14/2010

Completed Job!
I also had a yard in need of TLC and repairs. Burt and his guys were attentive to the needs of the job, which were to re-sod the front yard, remove and replace bushes, repair stone steps that had settled, and several other "spruce-up details" -- all of this, of course, for the most economical price. The job was completed successfully.
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Reviews: 1

Posted on 7/1/2010

Poor Customer Service
I called for an estimate on a drainage issue in backyard. Bert did show up and looked at the area; however, he never called back which he had adamantly explained to me during the initial phone call was one of his pet peeves. I called him to find out what he thought of area and he gave me his opinion and stated he would have his irrigation guy call. After over a week of never receiving a phone call from him or his irrigation guy, I once again called him to inquire. He then stated he had many "big" jobs and that I would have a hard time finding anyone who would be interested in my "small" job. He also stated he had just been too busy to call me back. Needless to say, Bert did not nor will he ever get my business.
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Reviews: 1

Posted on 9/20/2009

customer service with a smile
After many years of neglect, my yard needed help. I heard this was sort of their specialty so i called. The owner answered the phone and set up a meeting the next day. After spending time listening to my concerns, he suggested several ideas. He priced each item separately so i could pick and choose. The work was completed quickly and i couldn't be happier with the results. Really looking forward to next years project.
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Reviews: 1

Posted on 3/23/2009

Highly recommended
Burt Young did an excellent job preparing the soil and adding amendments before he installed sod in our yard. He explained our options, made helpful recommendations and completed the job to our complete satisfaction. He also suggested other improvements for our landscape as he understands the demands of the local soils and climate. He is a person of integrity, knows his business very well and returns phone calls promptly. Doug G
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