What an amazing group of people, from the receptionist to the owner. We found what we thought were bed bugs in our daughters closet. Needless to say we were freaked out. My regular exterminator was not able to come out for 3 days, which was unacceptable to me. I called Lanier Exterminating and they were at my house in 10 minutes. The technician was extremely courteous and professional. He collected a few samples and took them with him . Gary the owner quickly relieved some of our fears by identifying them as BAT bugs. I had never heard of this pest. The knowledge and expertise of this company was a Godsend. Gary and the technician returned the following day for further inspection and scheduled a time to treat our home. The cost was very reasonable. I would highly recommend this company. I have switched all my pest control needs to Lanier Exterminating. Thanks to Gary and Shawn!!
Posted: 8/21/2012 • Link to this review
We have used Lanier for 13 years, and have been very pleased over the years. In fact, the same gentleman, "Mr. Mike" has been our exterminator the entire time, protecting two homes during the 13 years. We trust him so much that he comes many times when we're not even home. If we've EVER had a need for in-between visit (rarely), he has always come out right away. I can't imagine using another service at this point. And I've never seen such spectacular customer service!
Posted: 3/11/2011 • Link to this review
In regards to termites as mentioned in the first review, I asked LE to about this problem and they don't have services for this pests. They have to refer services so you should seek other companies for termite control. Our service rep is awesome, seems like a family member he's been coming so long. LE is very dependable, organized and delivers what they say and offer. Quality service with a smile.
Posted: 3/02/2011 • Link to this review
The former owner of my house used Lanier Exterminating Service to treat areas in the basement with termites. They certified that they removed the mud colonies, but they did not. They also said they drilled the basement, and they did not. They said they dug trenches around the slab, and they did not. I would never use this company after seeing the poor quality service they gave the former owner.
Posted: 1/19/2007 • Last edited: 1/02/2008 • Link to this review
Lanier Exterminating is a very dependable company. They offer very affordable monthly, every other month, quarterly, or six month contracts. They also offer special services such as yard guard and bee treatments. You name the pest and they will get rid of it!
Posted: 5/03/2005 • Last edited: 1/02/2008 • Link to this review