We have a washer/dryer closet set-up with very cramped working room. Over the years, the dryer attachment to the wall vent, which had always been in the most difficult configuration possible, had deteriorated to the point where the vent chute would work loose, blowing lint behind the dryer. Avery came over, found an excellent solution which required a fair amount of ingenuity and clambered in and out of that space w/o complaint. Dandy fix, great guy. Will definitely call them again should we have problems with appliances.
Posted: 3/16/2015 • Link to this review
I have used them before for repairs and they were great. I received a quote for a new AC/HEATING system from a very nice tech, it was outrageously high. I have a 1400 square ft. house they gave a quote for 6490! I got another quote the day before for 4250 from another company. Maybe they didn't want the job and they won't be getting it.
Posted: 1/16/2015 • Link to this review
This customer called us for a free quote to replace his HVAC system. The quote included the equipment he requested, including permits and inspections to complete the job properly and to code and also a 10 year parts and labor warranty. It is impossible to know if our quote was for the same type and/or efficiency equipment as what the other company quoted or if their installation included permits, inspections and warranties. So many times home owners do not realize how many factors enter into a HVAC installation and do not get a true comparison of "apples to apples". We wish this customer the best and hope his installation was completed to his satisfaction. Lanny Adams
Our oven went out which proved to be a major inconvenience. Called and made an appointment for the next day and Avery was in and out of here within 30 minutes! He fixed it efficiently and even gave me tips on how to maintain it without spending a lot of time or money doing it. Thanks Avery!
Posted: 1/08/2015 • Link to this review
Gotta love Lanny Adams - they are professional and fair. Ken has been to my house twice - once for a relatively simple oven repair and just recently for a far more complicated refrigerator issue. Both times he was top notch - and a really nice guy to boot. When it breaks, Lanny awaits!
Posted: 9/15/2014 • Link to this review
Lanny Adams Appliance has gone above and beyond for me twice this year. A 15 year old Maytag dryer which I thought was on its last round has been revived twice. Once a simple repair and today the dryer vent was clogged and causing the dryer to shut off after a couple of cycles. Thanks to Ryan clothes are drying again tonight. He was professional, polite and competent. He cleaned up the mess made by cleaning the vent and replacing it with a new one on the inside. Thanks for your help today.
Posted: 7/17/2014 • Link to this review
We called Lanny Adams to fix a clothes washer leak. The service person (can't remember his name) found the broken part causing the issue, but didn't have the replacement part in his truck. He would've had to come back the following day with the part, but since our service call was on a Friday, and they don't do service calls on the weekend, our service guy left to go find the part and came back about an hour later and fixed the washer same day. Good service. One piece of advice however, service person should actually say "hello" and introduce himself when he comes to the door instead of "hey" and walking right in :)
Posted: 7/13/2014 • Link to this review
I called out Lanny Adams on a refrigerator issue and their repairman quickly discovered the problem, which was a simple adjustment, and was out of the house in less than 30 minutes, not charging me for something I didn't need. Very trustworthy service!
Posted: 6/05/2014 • Link to this review
I called a few days ago because the burners on our stove weren't working so well. The scheduler was friendly and accommodating. They actually called 30 minutes before arriving, as they promised they would. The technician, Avery, was prompt, professional and very helpful. He gave me tips on maintaining all of my home appliances, and was very pleasant and easy to talk to. I will definitely use them again for all of my appliance repairs.
Posted: 4/29/2014 • Link to this review
Dameon did a wonderful job on my washer. He immediately knew what the problem was and did an expert, efficient repair. I've never been so pleased with any service repair person ever. He also explained other services available when I asked. Not only would I would recommend Dameon, but I also found the receptionist who assisted me very pleasant and quick to offer several appointment times. I will definitely use this pleasant and expert company again.
Posted: 3/18/2014 • Link to this review
When we were having issues with our GE Profile refrigerator and Kenmore front load washer that were no longer under warranty, we searched Kudzu for repair services. Lanny Adams Appliance was our first choice, and Ken was the technician. He called to let us know when he would arrive, and once here, he quickly diagnosed our problems and solved them - awesome work and very reasonably priced. We will definitely call and ask for Ken if we ever need help with our home appliances!
Posted: 2/21/2014 • Link to this review
After having some not so good luck with a different company - they had been out to look at our dishwasher as it was not draining- they said it needed a new drain pump, but we would have to wait for the pump...after canceling on us twice to come and replace the pump - I canceled on them and called Lanny Adams and within an hour their technician (Avery) was at my house and turns out all that was needed was to unclog the dishwasher - so he fixed it and then ran the dishwasher to ensure that was all that was needed. Avery was very professional and nice. Lanny Adams fixed our problem we had been trying to have fixed for two weeks within hours!!! Thank you!
Posted: 12/18/2013 • Link to this review
I was so impressed with the excellent service we received--from the first phone call, to scheduling same-day service, to the phone call twenty minutes before they were to arrive and the excellent service and attention to detail we received. Our refrigerator was leaking due to a plugged drain and Damon explained everything he was doing and answered all of my questions. Would definitely use them again!!
Posted: 12/17/2013 • Link to this review
I have used Lanny Adams for refrigerator repair at one of my rental houses and the service was outstanding. So, when my own refrigerator stopped freezing last week, I called Lanny. Unfortunately, due to the cold snap, Lanny's tech was booked for the next week...Lanny, knowing that the refrigerator issue was more urgent than he could provide service for, was very apologetic and took the time to recommend another company in my area and giving me their number(also a highly rated on Kudzu). Thank you for taking the extra step!
Posted: 11/15/2013 • Link to this review
I selected Lanny Adams after searching Kudzu.com for a company to repair my washer machine. Avery, the technician, was very professional and courteous. He promptly repaired my washer machine. I would recommend this company and would use them again. If possible, I would request Avery.
Posted: 11/10/2013 • Link to this review
I called Lanny Adams because I was having problems with my air conditioning unit continuing to blow air when it was supposed to be off. I was able to schedule an appointment very quickly for the tech to come out. He was very informative and walked me through everything he did as he was doing it and the problem was easily resolved. I will definitely call again if there are problems with my unit again.
Posted: 10/20/2013 • Link to this review
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