Displaying 61-75 of 113
My air conditioning went out one evening in June. I called Lanny Adams the next morning and they worked me into their schedule that same afternoon. They worked with my schedule and called to keep me informed of their expected arrival time. The technician was friendly and fast. He explained the problem with my unit and was able to repair it quickly.
Posted: 7/11/2011 • Link to this review
We have used Lanny Adams twice in the past 2 months - for a refrigerator repair & and air conditioning check. Our service guy, Chuck, was great - very knowledgeable and friendly. The service we received was excellent and I would use them again in a heartbeat.
Posted: 6/20/2011 • Link to this review
Over the past 6 years I've used them about 8 times, dryer, refrigerator, stove and air conditioner. They had to replace a refrigerator part 3 times to get it right, but they finally did. This last trip they charged me $75 to tell me I needed a new $230 part for my stove and the original part had been replaced by them before. Now they tell me this part just goes out for no reason. I could have used that info the first time, I would have made a different decision for a $500-600 gas range. I did not get the part because it was not worth it. I am very disappointed with them and will probably find another service.
Posted: 6/10/2011 • Last edited: 3/26/2015 • Link to this review
Called them on a Monday morning to repair a washer. Came out that day to pinpointed the broken part. Said they would be back on Wednesday. They actually came back a day earlier to make the repair. Very professional from start to finish. BL
Posted: 4/24/2011 • Link to this review
Got the cold shoulder from my former service provider so I went with Lanny Adams. His technician was terrific. Gave me a few options to help me save some coin! Others offered only to replace my entire HVAC. Lanny's guy said the Heating Unit was top-shelf. Honesty goes a long way with me! Great job. Fair price. They've got a loyal customer.
Posted: 4/23/2011 • Link to this review
After calling over a dozen companies with good reviews on Kudzu, I found most of them to either do not service the zip code under which I searched or the particular washer I have. Lanny Adams, did service my area but not washer. However, they were the only company ready, willing and able to provide a referral to someone that does service my brand washer. First impressions are everything and Lanny Adams could not have made a better impression.
Posted: 4/18/2011 • Last edited: 5/05/2011 • Link to this review
Called and received same day service to repair ice maker from serviceman Avery. Explained repair, ordered part and installed the next day. On time and repaired as promised. Not cheap, but quality of work is worth it. This is the 2nd time I have used Lanny Adams - both time with excellent results. Highly recommend.
Posted: 3/05/2011 • Last edited: 1/02/2012 • Link to this review
Called for dishwasher repair. He checked the D/W, found it to be working correctly. Discovered that as a result of the house settling, the D/W leaked from the right side. A small cut in the woodwork corrected this. I would use them again.
Posted: 2/10/2011 • Link to this review
I chose Lanny Adams based on other reviews that I read on Kudzu. They seemed to be the best of the best in the area. My schedule is pretty tough to work with when it comes to meeting repairmen at home, but scheduling was simple. They were able to get someone out, fitting in with my schedule, that same week! The problem with my dishwasher ended up being minimal, just a small screw hole in the pan causing water to leak out. Even though it was an easy fix the repairman took his time to make sure it was perfect. He even checked to make sure that none of the silicon he patched the hole with was visible so that when it aged it wouldnt show as a tiny yellow dot. I thought it was great that he treated it like it was his own home and spent extra time getting it just right. I do agree with some of the other comments that it is a little pricey, but I also think you get what you pay for and in this case I paid for and got great service!
Posted: 2/08/2011 • Link to this review
Needed two things repaired: 1) Ice maker in fridge 2) Dryer 1) With me watching, technician analyzed the ice maker carefully, determined what was wrong and explained how best to fix it, and clearly stated the cost. I agreed, and so far, my ice maker has been working just fine. 2. The dryer: Same technician determines cause of problem, explains that he can fix it, but if it's already blown out once before to the tune of $200 ... there's probably another part that's bad and will make it blow out again. After hearing prices, I cheerfully decide to shop for a new dryer while appreciating the honesty of the Lanny Adams tech.
Posted: 2/05/2011 • Link to this review
This has been my BEST experience with any type of repair done at my home (thank you Wanda and Ken!) The people on the administrative side were easy to talk to, helpful, and very honest about potential costs. They scheduled my appt for early the next day, and the repairman (Ken) was wonderful - very professional, got everything working again, and charged less than I expected. They've won me over - and I'll definitely call again for the next repair. I wouldn't have found them without Kudzu, so thanks!
Posted: 2/03/2011 • Link to this review
We called based on previous Kudzu reviews, and found him to be very accomodating for our schedule in making an appointment, and very punctual on the day of the appointment. We had issues with both our washer (horrible shaking/noise) and dryer (not drying as well as it used to)...Lanny fixed the dryer (needed cleaning). After looking at the washer, he showed me what the problems were...bearings needed replacing (broken seals, grease/oil leaking, springs needed replacing, and the frame around the tub was showing serious wear and would probably not last for another year. He recommended that we buy a new washer...that the cost of the repair plus the issues we were going to have with the tub that would occur within a year just was not worth fixing...he could have just fixed it and waited for us to call when it broke again, but he was HONEST. Even though it lessened his profit today, he has earned our business in the future. . And we love our new washer :)
Posted: 2/01/2011 • Link to this review
Called Lanny Adams for a broken dishwasher technician came out the same day. Identified the problem and recommended I NOT put the money into what would have been a costly repair. Instead I bought a new unit. I will definitely call Lanny Adams again if I have another appliance problem
Posted: 2/01/2011 • Link to this review
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