Larson Air

Larson Air Heating & Air Conditioning
7065 W Ann Road , 130-431 
Las Vegas, NV 89130
Phone: (702) 940-0733
Email: Email this business
Website: larsonairlv.com
Larson Air Larson Air : Heating & Air Conditioning, Las Vegas, NV



Reviews
by L Hix at Citysearch

Posted on Citysearch on 10/11/2010
Professional & Thorough!!
I had four companies come out to troubleshoot and bid on our two AC units; Larson was the only company that took the time and effort to fully identify the full scope of issues. They also went the extra mile and got one of the units working while here. I cannot recommend them more highly - if you want the job done right the first time - call Larson.
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Reviews: 14

Posted on 7/19/2010

Typical ripoff
The only good thing about this company is the response time. They were out about 2 hours after I called.

They did some diagnostics and showed me a voltage reading they said was too high a 0.95, and that it should be under 0.90. This called for replacing the part for $650. I looked the part up later on google and found it for sale new at $129. A few days later same problem. They come out again and do the same diagnostics, this time the reading was 1.09, way over what he the said it should be and why we replaced that expensive part in the first place. When I bring this up, he responds "oh yeah, well that reading is totally normal for *that* type of part." He says I need another part, this time $500, but he'll give it to me for $350. He even showed me the price in his official little parts booklet. I refuse and he goes away. I took a picture of the part and wrote the part # down and looked it up afterwards $39.

I understand they need to mark the parts up to cover the costs of labor and other expenses, but this is just ridiculous.

Anyways, I'm out $650 and get to come home to a house that's 100 degrees after work, in the middle of an extremely hot summer.

Edit: Nice response. I'm sure you would want me to call immediately - so you can sell me more parts I don't need at a 1000% markup? Your words say you care, but your actions say lie and rob the customer blind. No thanks....
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Larson Air replied on 07-21-2010
We appologize for the experience you've had with our company. We take client satisfaction very seriously and offer a total client satisfaction guarantee to everyone. With any problem or concern, a resolution is just a phone call away. We encourage you to call immediately. Our office number is 702-940-0733.
Reviews: 2

Posted on 6/7/2010

Fantastic!
Called this morning to have them come out, they said they'd send someone between 1 and 3 today. The tech called a little before noon and said they were running AHEAD of schedule and asked if they could come early. When does that EVER happen?? They came, took a look at the AC and told us exactly the problem. They were very knowledgable,courteous, and professional and we would highly recommend them. Thanks!!
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by kjlvegas at Citysearch

Posted on Citysearch on 5/13/2010
Good Job!
My brother recommended these guys. I needed to have my air conditioning system replaced. They were very good at identifying exactly what I wanted and explaining my options.\rI shopped around for other bids, I felt most comfortable with Larson Air and the services and guarantees the offered up front.\rI'm very pleased with my decision, the installation went as planned, they cleaned up good after the work was done. The new system is working great! Thanks guys.
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Reviews: 6

Posted on 6/4/2008

Honest and Dependable
My A/C unit wasn't working so I called Larson Air. Travis arrived promptly and found I needed an expensive new circuit board. When he began installing the new board he discovered the wires had been crossed on the old board and that I didn't need a new board after all. My repair was less than $100. Larson Air Rocks! I highly recommend this family owned company.
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