(702) 940-0733(702) 940-0733
3975 West Quail Avenue, Suite 6, Las Vegas, NV 89118
We're experts in residential and light-commercial heating and air conditioning systems. We serve Southern Nevada including Clark County, the City of Las Vegas, the City of North Las Vegas and the City of Henderson.
With more than 30 years experience working with climate controlled systems, we're best prepared to offer you indoor comfort solutions. With our industry leading expertise and commitment to higher quality customer service, we're a sure bet for your heating and air conditioning.. services.
We take the quality of our workmanship and service very seriously. When you have an unexpected failure our service technicians are trained to perform a complete diagnosis of your heating and cooling system to ensure we fix your problem right the first time.
Tom came out to fix my A/C today. They did a fantastic job, excellent customer service, did a great job explaining everything, did a great job explaining my different options, and didn't charge me for things I didn't need yet. They also had a fantastic Military Discount.
Posted: 7/07/2014 • Link to this review
I had four companies come out to troubleshoot and bid on our two AC units; Larson was the only company that took the time and effort to fully identify the full scope of issues. They also went the extra mile and got one of the units working while here. I cannot recommend them more highly - if you want the job done right the first time - call Larson.
Posted on Citysearch: 10/11/2010
The only good thing about this company is the response time. They were out about 2 hours after I called. They did some diagnostics and showed me a voltage reading they said was too high a 0.95, and that it should be under 0.90. This called for replacing the part for $650. I looked the part up later on google and found it for sale new at $129. A few days later same problem. They come out again and do the same diagnostics, this time the reading was 1.09, way over what he the said it should be and why we replaced that expensive part in the first place. When I bring this up, he responds "oh yeah, well that reading is totally normal for *that* type of part." He says I need another part, this time $500, but he'll give it to me for $350. He even showed me the price in his official little parts booklet. I refuse and he goes away. I took a picture of the part and wrote the part # down and looked it up afterwards... $39. I understand they need to mark the parts up to cover the costs of labor and other expenses, but this is just ridiculous. Anyways, I'm out $650 and get to come home to a house that's 100 degrees after work, in the middle of an extremely hot summer. Edit: Nice response. I'm sure you would want me to call immediately - so you can sell me more parts I don't need at a 1000% markup? Your words say you care, but your actions say lie and rob the customer blind. No thanks.
Posted: 7/19/2010 • Last edited: 4/18/2011 • Link to this review
We appologize for the experience you've had with our company. We take client satisfaction very seriously and offer a total client satisfaction guarantee to everyone. With any problem or concern, a resolution is just a phone call away. We encourage you to call immediately. Our office number is 702-940-0733.
Called this morning to have them come out, they said they'd send someone between 1 and 3 today. The tech called a little before noon and said they were running AHEAD of schedule and asked if they could come early. When does that EVER happen?? They came, took a look at the AC and told us exactly the problem. They were very knowledgable,courteous, and professional and we would highly recommend them. Thanks!!
Posted: 6/07/2010 • Link to this review
My brother recommended these guys. I needed to have my air conditioning system replaced. They were very good at identifying exactly what I wanted and explaining my options.\rI shopped around for other bids, I felt most comfortable with Larson Air and the services and guarantees the offered up front.\rI'm very pleased with my decision, the installation went as planned, they cleaned up good after the work was done. The new system is working great! Thanks guys.
Posted on Citysearch: 5/13/2010
My A/C unit wasn't working so I called Larson Air. Travis arrived promptly and found I needed an expensive new circuit board. When he began installing the new board he discovered the wires had been crossed on the old board and that I didn't need a new board after all. My repair was less than $100. Larson Air Rocks! I highly recommend this family owned company.
Posted: 6/04/2008 • Link to this review