Brought special engraving work to Lauderhill's due to excellent past experience. Despite exact instructions on work order, the engraver Lauderhill's used damaged 43 year old hand engraving! I was told only that the new engraving was very light and I should come take a look. No mention that the new engraving was actually done over part of the original engraving! Lauderhill's only resolution was to charge me $75.00 for hand engraving. No longer a customer and would advise seeking another jeweler to handle your special engraving work.
Posted: 9/11/2013 • Last edited: 9/18/2013 • Link to this review