This is LeadingLady12's TrustRating, which is based on both the number of reviews LeadingLady12 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful LeadingLady12 has been to the Kudzu community.
Posted on
6/10/2010
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Excellent, caring service
My shih tzu has seen three different vets (because we've lived in 3 different parts of town). Each of them has been good, but LAH far exceeded my expectations and surpassed the others by leaps. When I first brought my baby there, she was lethargic, couldn't stand, didn't respond to her name, and had mucus in her eyes. I was a basket case, but they were so caring and gentle (with me and my dog) that I immediately felt better. It turns out, she was severely dehydrated and had a bacterial infection that ate away at her entire anal area. She required surgery, and they told me that she wouldn't ever be "normal" again.
The doctor told me my options (including the cost of surgery, length of hospitalization, after care) and suggested that I may want to consider putting her to sleep. He estimated that it would cost nearly $3000 to operate, and that it was likely that afterward, she still wouldn’t be able to hold her bowels. I opted to do surgery, and with his and the staff’s help, she made a full recovery. After surgery, they could’ve milked me for the anticipated month-long hospital stay, but after a week or so, they encouraged me to continue her care at home which was a lot cheaper. I was nervous, but they assured me that I could do it, showed me how, and offered plenty of support. Oh, and the total was about $2500 and they let me pay in installments.
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