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I am not sure why I paid $350 for the architect drawings, it seems they didn't use them or follow them. They informed me that they miscalculated the steps which really threw the project costs off as... well as the appearance. They also told me they forgot to add the costs of my sidewalk into the costs which upset me as that was a major part of the project and was in the "drawings". I had to pay additional for that. Drainage was also an issue they didn't get right. My patio floods with every rain and part of it has sunk. When they came out to "correct" it they couldn't even be bothered to keep the bricks in the pattern and it sank again. Very poor customer service. The owner was rude and irritated when I called him about the pictures I dropped off at their office of the work that needed to be fixed. Please do your research before you drop $20,000.00 or more for a project like I did! I will not use them again!VIEW MORE »VIEW LESS »
We had a great experience with Legacy. In the past when I have tried to do business with Landscaping companies, most of the time they never even showed up to meet with us. Mark was ALWAYS on time.... We had them expand our patio using stone and they regraded the backyard, built a raised vegetable garden and totally redid the front area. The house looks great. The guys who did the work were fantastic, Wes and Titus were great and even though each day there was a load of dirt, or mulch or rock dumped in the driveway, by the end of the day, all was cleaned up. I would highly recommend using them...we have already recommended them to others.VIEW MORE »VIEW LESS »
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I am not sure why I paid $350 for the architect drawings, it seems they didn't use them or follow them. They informed me that they miscalculated the steps which really threw the project costs off as well as the appearance. They also told me they forgot to add the costs of my sidewalk into the costs which upset me as that was a major part of the project and was in the "drawings". I had to pay additional for that. Drainage was also an issue they didn't get right. My patio floods with every rain and part of it has sunk. When they came out to "correct" it they couldn't even be bothered to keep the bricks in the pattern and it sank again. Very poor customer service. The owner was rude and irritated when I called him about the pictures I dropped off at their office of the work that needed to be fixed. Please do your research before you drop $20,000.00 or more for a project like I did! I will not use them again!
Julia, I think you might have us confused for the company that did the work for you. For one, we don't charge $350 for plans. Second, we don't have a record of you as a customer or coming by our office to meet with me. If we are mistaken, please let me know. If we can help you fix the poor workmanship this other company did, then we are happy to take a look at it for you. Feel free to call the office and talk to me or Tammy. 770-427-2026. Mark Schisler, President, Legacy Landscapes, Inc. 2487 Canton Road, Marietta, GA 30066 Thanks.
We had a great experience with Legacy. In the past when I have tried to do business with Landscaping companies, most of the time they never even showed up to meet with us. Mark was ALWAYS on time. We had them expand our patio using stone and they regraded the backyard, built a raised vegetable garden and totally redid the front area. The house looks great. The guys who did the work were fantastic, Wes and Titus were great and even though each day there was a load of dirt, or mulch or rock dumped in the driveway, by the end of the day, all was cleaned up. I would highly recommend using them...we have already recommended them to others.
Masterful, detailed landscaping plans by owner, Mark Schisler for our front and back yards! His guidance and patience with us as customers "new-to-landscaping" was greatly appreciated. The team on our project (Nick and crew) TRANSFORMED our front yard to new heights in curb appeal and function. Neighbor's compliments abound! We now LOVE to look at and care for our yard. Prompt, thorough in detail follow-through and excellent communication. We highly recommend Legacy Landscapes for their professionalism, creativity, and great customer service, as well! We'll look forward to working with them again on the next phase of our landscaping plans. Don't hesitate - Give them a call!
We had a drainage issue that was causing our back yard to be totally unusable. I interviewed 4 companies (the 5th never called me back) and just had a feeling about Mark and his team. I was right! Everyone from Mark (who gave us some great ideas about how to not only fix the drainage but make some minor changes to give the back yard a whole new personlaity) to his crew of Wes and Titus (who were always doing some little extra detail to make the final product beautiful beyond our expectations) - they were all great. And regarding pricing, it was very fair - certainly not the highest. The biggest compliment I can give them is to say that I will have them back to do Phase 2 next spring.
Mark and the entire staff at Legacy were very professional and easy to work with. Mark developed a great plan for our front and back yards and worked with us to implement it in three phases. We are truly enjoying our yard now and highly recommend Legacy Landscapes.
Legacy landscapes designed and installed everything! Mark Shisler (owner landscape architect) provided a plan that addressed all of our wants/desires and then provided a competitive price for the complete turn key installation. They showed up every day and provided progress reports. They kept at it until completed. They can do everything- provide the plants, install patio, wall, dry creek, lighting, etc. It was a joy to work with them and they even returned to replace one of the plants that didn't make it. We strongly recommend this company and we are so pleased with our new back yard!
We had lots of landscape companies to assess our yard and give estimates. Only Mark and Legacy were able to come in and scope out exactly what it’ll take to meet our ideas and then following up within a couple of days with a very detailed future state depiction of our yard. I also need to mention that the icing on the cake for us to go with Legacy was that the price was RIGHT! Mark and his team were great about the execution and follow through as well. We had our yard worked on during early summer of 2010 and were guaranteed that should some of the plants not take well…just call them up and they’ll replace. Sure enough with drought, etc., there were a couple of nice size trees that didn’t make it. We were even more pleased to see that Legacy stood by its word even after the fact and returned to do a rip and replace of those trees so those along with everything else have since been great! We get lots of compliments but the most impressive have been from other landscaping professionals that have been back there and let us know “whoever did your yard really knew what they were doing and the plan was well thought out”. My review is on Legacy is well over due (work completed in 6/2010) but I figured its “better late, than never” to give much credit where credit is due!
We saw Mark on HGTV and asked him to do a project for us several years ago. He just completed a 2nd project for us. What do we like about Legacy? 1. They start on time and work only on your project until it is done. 2. Both our project managers, Wes and Ryan are talented, polite, and great to work with as are the crews 3. They clean up every day, no mess left behind 4. Mark will draw up a wonderful plan, more than you expect, but you feel very comfortable choosing just what is in your budget and plan 5. My husband is a gardner, loves his yard, and always felt part of the process 6. You will LOVE the final project!
We had Legacy Landscapes design and build our backyard renovation a little over three years ago. After listening to our needs (and wants), Mark drew up a plan that exceeded our expectations. Our renovation included a complete deck redo with IPE floors, a screened in covered porch and an open area as well; underneath had the Rainaway System installed covering a custom grill area with bar countertop. A swimming pool with a waterfall was included as well as a fire place and a stack stone retaining wall which doubles as a seating area with a flagstone top. Legacy also installed two 1700 gallon tanks underground that our gutters are tied into. This has been a great addition since we can irrigate in an environmentally friendly way. The icing on the cake was all the variety of plants that went in to provide us with relaxing, peaceful as well as private view. The reason I am writing this review now is that after three years, Mark and his team continue to provide outstanding customer support by answering my concerns about certain plants that have come up over the years. They are easily reachable via a phone call or email (my preference). Mark still drops by just to take a look at things and see if I have any questions. I highly recommend them for your landscaping needs!
Mark and team at Legacy did a great job rennovating my backyard. Mark excavated and recontoured my entire back yard, installed several very large stone retaining walls, installed 3,000 sqft of sod, and at our request to do the light planting - Mark provided us with a great long term landscape plan that my family will enjoy installing over the summer. This was a $25K+ job and Legacy was a great contractor to work with. The service and quality were great and we have no complaints. Keep up the good work Mark.
Mark Schisler and the staff of Legacy Landscape were very professional. He created a plan that met my needs—not just something he thought I should have, no matter what. My landscape project was a small one but Mark never acted as if this was beneath him. The entire process demonstrated his commitment to providing excellent customer service which he and his staff did. He created a lovely side yard oasis which I feel helped me to sell my house (which sold in 3 weeks.) I would definitely call on him again for any landscaping projects.
We recently finished a substantial front and back yard overhaul with Legacy Landscape. They exceeded our expectations. Mark spent a lot of time determining what we were interested in and used that along with his own ideas that we never had thought of. He created an amazing plan for our outside space. Mark was prompt for every appointment and extremely responsive when we had questions or changes. Wes and his team showed up every day (weather permitting), worked hard and cleaned up before they left. Tammy in the office was extremely accommodating as we requested approximately 20+ changes to our plan during the process. Mark, Wes and their team took into consideration everything we wanted and all of our concerns. They will make sure that every single detail is covered and that you are happy even AFTER your project is finished. We have renovated the majority of the inside of our house as well and they are by far the best company we have worked with. Our yard is an amazing transformation and we are so thrilled with the results. We would HIGHLY recommend Legacy Landscapes.
We have used Legacy in the past and when it came time to have a large project to rework most of my yard due to erosion problems, Mark came up with a great design that was highly functional. His crew did an exceptional job even with heavy equipment preventing damage. My neighbors are all envious of the great yard we now have. Highly recommend without any reservation. They do it right!
We have had the privilege to work with Legacy on some projects and we have been nothing but pleased. Everyone at Legacy Landscape does a great job with communication and their work is incredible. We are excited about our relationship with Legacy Landscape going forward!
Legacy acts like you should be privileged to use them. Too much bragging and no results. There was no supervisor on site, workers slept during work. Installer did not follow the design. I called to complain but got nothing but an argument. Read their responses on this site … they just won’t admit they do anything wrong. They even made a comment that my home wasn’t a “Legacy” type customer – how insulting is that!? I used another contractor later and the work was better and ½ the price.
There is no way to know if you are a legitimate Legacy Landscapes, Inc. customer. Unfortunately, there are several Legacy sounding landscape companies in the Atlanta area. We have highly trained project managers on each job. As you can see from the testimony below, our customers love us and really appreciate our hands on approach. We have many 5 star reviews here on Kudzu and, in 16 years, we have never had a complaint on the BBB web site. In fact we have an A Plus rating with the BBB. Please double check that you have the correct company. Thank you.