I went here to see optometrist Kenneth Boxer, and was seen instead by a very nice man who was not listed as an associated doctor. However, Dr. Boxer signed the prescription though I never met him. The prescription I got was not very good, and I now regret not making an issue of it. Front room staff placed a claim against my insurance before I had even finished looking at the frames they had there, and I eventually bought elewhere, learning later that they had charged my insurance and maxed out my benefits! A friend tells me she had the same problem here. My advice is, be careful and be sure to keep records and receipts if you go here.
Posted: 11/05/2011 • Link to this review
This place used to be good, but they've gone downhill. I got a pair there recnetly that I'm returning because my vision with them is worse than with my old glasses (took the new ones to my eye doctor to check them and was told they weren't made right). Unskilled/uncaring employees; sold me a pair that doesn't fit my face, disregarding my repeated questions about frame size, insisting that didn't matter (I can't see what frames look like while trying them on, so have to rely on their opinion). Also disregarded my questions about vision quality with different plastic types, insisting I should get the thinnest ones (cost more?), apparently assuming everyone values vanity over functionality. Very few frames without designer names on them (I don't want to be anyone's walking billboard). High employee turnover.
Posted: 6/29/2011 • Link to this review
I bought a pair of eyeglasses a few years ago, and they're always helpful when they need to be tightened. Once, they broke the lens while tightening and replaced it immediately with a better lens.
Posted: 11/07/2007 • Last edited: 1/02/2008 • Link to this review