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I couldn't be any happier with my service agent Joe Broytman at Lexus Santa Monica. I came in with my girlfriend to service both of our Lexus and the whole experience was effortless. Joe took care of everything and made sure he updated us when our vehicles were ready. I would recommend this location and Joe as an agent to service your lexus to anyone and anytime!
Posted: 2/06/2017 • Link to this review
My battery light was on (only 1yr old). So I drove over to Santa Monica Lexus Service (my service center). Angel Vasquez was the service person I saw. He was very busy that day, however he provided me with great service. He had me wait while they ran tests, and then got me a loaner as it was taking longer than they thought. He later informed me that I needed an alternator and would need the car overnight. He contacted the extended warranty company. The next day he kept me posted on the progress and when the car would be ready. Thank you Angel for your help.!! Merle Newman
Posted: 2/04/2017 • Link to this review
Joe Broytman greatest me with a smile at 730 in the morning! So helpful and professional and efficient!!! He handled everything and was so great with all of my questions. I am Super grateful for him and the service dept at Lexus Santa Monica. Everyone is so helpful and polite and kind and in a great mood!! They seem so happy:)
5000 mile service and alignment.
Posted: 1/16/2017 • Link to this review