I've had Lilburn Plumbing out several times, to replace my water line, for a leaking toilet, and to repair my water heater. They are very prompt and professional. My mother referred me to them and I will refer them to my friends. Great job!!
Posted: 11/25/2014 • Link to this review
I normally don't write reveiws...thus far haven't had a notion. Then there is Mr. Chrales and Lilburn Plumbing. All my major plumbing in my home from my backflow vavle installation to digging 7' to replace a 10' section of cast iron pipe in my front yard were the trees roots were breaking through, were done by Mr Charles,Chris and the rest of the crew @ Lilburn Plumbing. They are knowlegable about their craft and products...Mr Charles is a Godly man with a kind spirit. I will not trust any other plumbing company with my plumbing needs...only Mr Charles...God Bless Mr Charles and Lilburn Plumbing
Posted: 3/26/2013 • Link to this review
Lilburn Plumbing is the best plumbing company in town. They gave me the highest quality service for a fair price they even gave me a discount on top of that. The service technician also offered some helpful advise on system problem prevention and things I could do myself. Finally an Honest Plumber that does a Great job!!! They are our Plumbers for Life.
Posted: 10/12/2012 • Link to this review
My water heater apparently was leaking for awhile when my husband and I discovered it. Lilburn Plumbing Service came out right away and determined the issue. They replaced the pressure reducing valve and installed a new water shut off in an easy to reach place for me. Charles was very professional and informative. He was very patient and explained how things worked and answered all of my questions! They will always be my preferred plumber!!
Posted: 10/04/2012 • Last edited: 10/12/2012 • Link to this review
Contracted Lilburn plumbing to replace main water line with 1 pipe from meter to house. Lilburn plumbing, without my knowledge, installed 3 separate pieces of pipe. 2 of the pieces were different sizes. I was at job site all of the time. In order for them to have installed multiple connectors without my knowledge required creativity. I consider it fraud! Within months 1st connector in line failed. I informed Lilburn plumbing's owner of the leak. He indicated that if I was not able to find the leak myself, he could do nothing. I called Lilburn a few more times during several months with no satisfaction. After a few more months the 1st connector burst. Leak occurred over weekend and I was unable to get a hold of Lilburn plumbing. I had to call Bynum Plumbing to fix the leak for $175. Within months 2nd leak developed on a different connector. This leak occurred on connector in the middle of the line which they had installed behind my back. Called Lilburn plumbing. After much arguing with owner, they agreed to replace broken connector but refused to replace the multiple piece line with a single line which I had originally paid for. Owner insisted their was nothing wrong with their work and that I should get my refund from the manufacturer of the connectors. Lilburn replaced connector but refused to extend warranty on new connector. Within 5 months new connector began to leak. I called a new plumber & had them redo the complete job for $1300.
Posted: 9/17/2012 • Last edited: 10/12/2012 • Link to this review
Had the main water supply line leaking inside the house. Came out within 30 minutes and fixed the problem. Polite, friendly, high quality work. Not sure if the price was right, but we needed to have water ASAP, and would have paid almost anything to get it done. But pleased with the quality work.
Posted: 10/19/2010 • Last edited: 1/10/2013 • Link to this review
Needed a water heater replaced. They arrived at the appointed time. Did a neater job than the former plumber I had, my heater no longer looks like a still :-) Just before they left another major problem arose in another part of the house. It was taken care of quickly and at a reasonable cost. Charles was very kind and patient when I had to call the next day to ask how to lower the temperature on the heater. I appreciated that, plus the fact that he explained another problem I was having, which I thought was water heater related, but it was not. I would not hesitate calling them again.
Posted: 9/17/2010 • Last edited: 10/12/2012 • Link to this review
I just want to say the service was fantastic. I had a small drip in a shower head that I called about last yesterday. Charles was very understanding and This morning Chris fixed the problem first thing, making sure to leave everything clean and neat. I will not hesitate to refer my friends and relatives. Lilburn Plumbing deserves a five star rating.
Posted: 6/03/2010 • Last edited: 1/10/2013 • Link to this review
Woke up to no hot water. Checked Kudzu for plumber in my area. Spoke to Charles at Lilburn Plumb. Serv. Told Charles thought might be water heater but couldn't get to it to be sure. He came out within an hour; diagnosed problem; turned off water to heater; found flooded crawl space. He gave me a fair quote and took care of everything in a very timely and professional manner. They are now my plumber of choice and I recommend them highly!
Posted: 2/03/2010 • Last edited: 1/10/2013 • Link to this review
Lilburn Plumbing Service deserves a five star rating for its prompt and professional installation of a busted hot water heater on New Year's day. On New Years day I noticed a leak under my hot water heater and immediately gave this company a call. In less than two hours, they were on site and had the hot water replaced a short time later. I was impressed and have no hesitation in recommending this company. EJC
Posted: 1/12/2010 • Last edited: 1/10/2013 • Link to this review
We have found our plumber for the future!! We had some toilet drain work redone and some drainage lines rerouted and Lilburn Plumbing Service was out quickly, gave us a fair price, and the personnel were very polite, informed, and helpful.
Posted: 12/31/2009 • Last edited: 1/10/2013 • Link to this review
Lilburn plumbing once again has exceeded my expectations. They provided knowledgeable, quality work and took the time to explain my plumbing situation and how they would fix it. They where very polite and also gave me a discount on top of there already low price.( I compared it to others!) Thanks again. R. Smith
Posted: 11/05/2009 • Last edited: 1/10/2013 • Link to this review
These guys are messy and expensive. I called these guys out to cap off the gas line to my fireplace and while they were there they noticed a leak from my water heater. After fixing that, other leaks starting popping up so I had to replace the pressure regulating valve to my house. All in all I spent over $600 and the senior guy didn't bother to tell me about the $20 coupon on their website. While they were there they got dirt all over my new area rug and left the area around my water heater a mess. They even cut out some of the drywall in my garage and just left it there. For the amount of money that I spent with them I would expect that they could at least clean up after themselves!! Hire someone that will respect your home and do a quality job at an affordable price -lesson learned.
Posted: 11/03/2009 • Last edited: 1/10/2013 • Link to this review
These guys were on time, professional, and replaced my hot water heater promptly!! With the extra work that had to be done, I thought I would be paying more. However, since they were here they corrected my other piping problems and worked it out to stay within my budget! I would recommend them over and over again!!
Posted: 10/21/2009 • Last edited: 1/10/2013 • Link to this review