I've been using Lily for over 5 years. She has actually re-made clothes for me, done basic alterations and repairs and always does a fantastic job at a reasonable price. When she recommends I don't do something, I'm always happy I listened to her. I would not hesitate to recommend her to anyone.
Posted: 5/23/2014 • Link to this review
I have used Lily's for several years, but not any longer. I prefer to give people another chance, however, I have given Lily way to many. She continually makes errors on what we discuss to alter, even after it is pinned correctly. She is a horrible communicator and when I wished her good luck after picking up a simple patch sewn on my sons karate uniform in the wrong place & proceed to remind her of all her errors over the years, she waved her hand at me and told me to get out of her store! UNBELIEVABLE - I am taking my business elsewhere, as should you!
Posted: 3/12/2013 • Link to this review
Terrible customer service. Needed a simple hem and the lady argued with me on how terrible it would look. I wasn't asking for her opinion I really just needed a stitch. Had another alterations company do it and it looks perfect.
Posted: 6/28/2011 • Link to this review