This is jferrando's TrustRating, which is based on both the number of reviews jferrando has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful jferrando has been to the Kudzu community.
Litehouse installed an inground pool for me 3 years ago. This spring I had to replace the pump and heater. It appears the heater failed due to faulty gas line and Litehouse will not take responsibility. Beware!!!