They fixed my washer (broken coupler) in short order with no fuss. I found them on the web and called in for an appt. Got scheduled for next day. They charged $25 for service call. Got 2 hr window, and repair guy called 1/2hr before arriving as promised (unlike Sears who makes you wait a week then not show up). They diagnosed the trouble quickly and had parts on hand. Repair only took 15 min. Repair guy was professional and upfront about his estimates and fees and even offered a web coupon. Unfortunately (and this is my main gripe), the cost was a bit steep even after the $15 coupon. Less than Sears would have charged but not what I would call a good deal. I don't know if this is normal but they are actually listed under 2 other names. 911 Appliance Repair is one of them.
Posted: 9/11/2008 • Last edited: 6/05/2010 • Link to this review
* 24-Hour Service Available