The only nice thing I have to say is that the technician showed up on time. I hired them to install a doorknob/deadbolt (which I provided) on 2 doors and re-key those locks to match my front door's lock. What they don't tell you up front is that they charge you $50 to re-key per lock, so if you have a doorknob and deadbolt on one door, they charge you $100 for that door. The technician was there for literally 30 minutes and they charged me $350! All the extra charges they add on and don't tell you about are ridiculous. I contacted the manager 2 different times complaining about the price, he said he would look into it both times yet I never received a call back from him. I feel totally ripped off and I would never recommend these people to anyone.
Posted: 4/04/2011 • Link to this review
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