Needed a new toilet. Found a great deal with Lowes.Decided to let Lowes do the install. Toilet had to be ordered. Took a week longer than expected. Manager on duty did not seem to like his job or customers.Failed to be through with his process causing install to be delayed. Three weeks later and still waiting on install.POOR CUSTOMER SERVICE from the higher ups here. Sean from the p[lumbing section was excellent. Unfortunate for customers that he is not running the store.
Posted: 5/26/2009 • Link to this review
In the past, I have had major problems with the lack of customer service at this location. However, I must give them kudos for improving basic customer service skills such as greeting the customers, better staffing, and improved employee attitude.
Posted: 12/29/2008 • Link to this review
Angela in the kitchen design center is amazingly helpful. The clerk in the blind section knows us by name. Every one is so helpful and friendly. Makes it easier to give them so much of my money :)
Posted: 11/07/2007 • Last edited: 1/02/2008 • Link to this review
This place is filled with lots of friendly and helpful employees. They are always eager to help you. They helped me install battery in my garage remote. Before walking in to this store, Home Depot denied my request to install batteries.
Posted: 10/21/2007 • Last edited: 1/02/2008 • Link to this review
The customer service is wonderful at this store. The products are easy to find and if you are having trouble there are sales clerks to help (with a smile). Totally enjoyable experience.
Posted: 10/12/2006 • Last edited: 1/02/2008 • Link to this review