Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Douglasville, GA Lowe’s store today to discover how easy it is to start improving your home and yard today.
Also, they delivered my folks a floor model fridge -- but unfortunately I was not there to send it back. We kept it which we should not have -- the fridge had issues when only 5 or 6 months old...
Posted: 11/04/2008 • Link to this review
We bought replacement garage doors from Lowes, which they subcontacted the installation. Installation scheduling was first indication that Lowes would refer us to speak directly with their contractor. There contractor did poor job of contacting us to schedule date. When they did installation, one of the doors had crimping dents in it and had to have panel replaced. This required another day off to be home for re-installation. A month later, a piece of steel from the door fell off, about 3 inches square. Called contractor directly about issue and safety concern. Contractor did not call back. Next day called Lowes. They said they would address issue with contractor. They did not. Called Lowes again.... After two days of calling Lowes, contractor called and said they would fix it Monday. Scheduler had poor customer service skills. Went to store to address issue. Finally got it fixed same day. Next purchase or installed product, i.e., kitchen cabinets, will deal directly with contractor so I know who I am dealing with, and not get the run-around. Like the doors, disliked the lack of accountability and responsiveness. Should not have to go to store to get response when pieces of door fall from ceiling. Also, very lucky no one was hurt and car not dented.
Posted: 4/26/2008 • Last edited: 11/04/2014 • Link to this review
I like Lowes better than they other stores. They always have what you want and there is always someone around to assist you with your needs.
Posted: 10/18/2007 • Last edited: 1/02/2008 • Link to this review
Had a garage door opener installed a year ago. After about 8 months, the screws got pulled off the garage door. I went to the store with my receipt and scheduled a time for the repair. The installer showed up on time and supplied a brace to repair the problem
Posted: 10/10/2007 • Last edited: 1/02/2008 • Link to this review
Just wanted to compliment the customer service at Lowes! I always feel like they really want me there. They answer your questions and actually take you to whatever you are looking for. They don't just point and say, "it's over there". It is so nice to have a large store that is very convenient that still treats their customer like a small-town store.
Posted: 3/31/2007 • Last edited: 1/02/2008 • Link to this review