Loyal customer since they opened the doors in the early '90s. Service,price,quality best on South Shore.New car wash is great! Leaves my car looking brand new.Never any problems. I love this place!
Posted: 1/24/2010 • Last edited: 1/25/2010 • Link to this review
I recently went in for my regular 13 point oil change at Lube Lab in Quincy. One day later, I started seeing stains under my car and the power steering was lost. I took my car to my mechanic and I was told that antifreeze was added to my power steering fluid. He told me to take my car back to Lube Lab as they were the last ones under the hood of my car. I approached the manager very cordially and tried to tell him of the problem. Without listening to the problem, he told me I was insulting his intelligence and that his workers would never do that and to "get the he-- out". I asked again if he could resolve this by looking at the car. He YELLED at me to leave and get out and that his customers were laughing at me. After all this, I did lose it and called him a few swears. He swore back at me and told me to "screw". I have NEVER in all my dealings been treated SOOO rudely by someone so mean spirited. I would NEVER return to this place and advise against anyone ever going to this unscrupulously managed business. They ALWAYS try to sell you extras like surpentine belts, air filters etc.. even though they may be in good condition.
Posted: 7/14/2008 • Last edited: 7/15/2008 • Link to this review