M.B.A. Mobile Detailing

Phone: (770) 361-8269
Toll Free: (678) 428-5273
Website: www.mbawash.com
M.B.A. Mobile Detailing M.B.A. Mobile Detailing : Auto Detailing Shops, atlanta, GA



Reviews
Reviews: 7

Posted on 3/15/2012

thanks for a great job!
My experience with Lakeisha at MBA Mobile Detailing was very positive. She made adjustments to accommodate my schedule, arrived on time and left my car looking and smelling great. I especially like that she didn't use overpowering freshener scents without asking if I had a preference. The fee was on par with what the dealer charged me and dealer did an extremely poor job. I recommend MBA without hesitation.
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Reviews: 1

Posted on 9/23/2010

Superb service!
This is the cleanest my car has been since I drove it off the new car lot 11 years ago! LaKeasha is remarkable in her attention to detail and focus on providing a quality service. She has all the materials necessary to perform a superb service from a water tank w/ pressure washer to a refinishing kit to fix small scratches to leather cleaner. EVERY nook and cranny got attention. She is thoroughly professional & pleasant. I will use only her carwash services from now on.
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Reviews: 2

Posted on 8/1/2010

Customer Service Did Not Live Up To Reviews
My service was supposed to be monthly. Several months she has not shown up and has not called to explain. Her truck froze during the cold winter and has been using my water to wash the cars without compensation on the cost. I have used other similair services in other cities that were much better and more afforable
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M.B.A. Mobile Detailing replied on 08-05-2010
Good evening. I hope this response finds you in good health. 1st, thank you so much for your feedbck. We have been in business for over 5 years and have NEVER received a negative review. In our quest for 100% customer satisfaction, we take your feedback seriously. Positive feedback is always nice, but the negative ones give us a chance to see where we need to improve and act accordingly. Please accept this as an explanation and not an excuse for the service you feel you were given. You contacted us in November and since then, we have done your mom's monthly service 8 times in 9 months. There was severe weather in December, January and February which, unfortunately, caused us to postpone your mom's detail service for that scheduled appointment. We have reached out to you via telephone and email, but have received no response. Please feel free to send us another email address if the one we have on file has changed. During the 9 months since November, we have enjoyed working with your mom and we often stop working for several moments to speak and have had great conversations. We apologize for not communicating with you more frequently, but because of your travel schedule, we have built a great relationship with your mom, while doing lots of free extras because her car is usually in good condition on each visit. We have had a couple of issues with our van, but after noting your feedback, we made sure to bring our water on today's visit and we can assure you that will no longer be an issue. We usually use less than a gallon of water per wash, but we understand your concerns. You can be assured that we will work harder than ever to continue the great relationship with your mom and repair the relationship we have strained with you for the next 4 months. As regards our prices, they are comparable to other professional detail establishments. Please note that we have had extensive training at a top detailing school in California, hence we are not like some other places who just start washing cars with no real training. 95% of our products are Meguiar's products, which ensure quality and consistency. Please feel free to email or call with ANY additional concerns. Again, thanks so much for your feedback.
Reviews: 1

Posted on 6/2/2010

Mobile and BEST in town!
MBA Mobile has been detailing cars at our office complex for the last 3 years. The execs in our company have tried several other companies before MBA. If you know anything about high paid executives, with top dollar vehicles, then you realize how particular they are about having and keeping them in perfect condition. MBA Mobile provides on site services that are truly unmatched. You will not be disappointed! You might be able to find one around town that's a few dollars cheaper, but you GET what you PAY FORand what you pay for with MBA is an incredible value! Your vehicle will look brand new every time. They use cleaners, and disinfectants that do not leave a nasty smell in the cars. The wax and exterior finishes keep the car clean, even through bad weather. You won't be able to match the quality anywhere in town. Thanks, LaKeasha! We truly appreciate your business!...
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Reviews: 3

Posted on 9/25/2009

Very impressed
LaKeasha came out to detail my Armada which the inside was in pretty bad shape. I have a 17 month old that thinks its funny to turn her bottle upside down and let the milk just spill all over the back seat. The milk stains had been there for a while, at least 9 months. She did an excellent job at taking the stains out. The console looks very clean, I feel like I'm driving a new car again! The best part is that they come to your home instead of having to go somewhere and wait several hours or have someone pick you up and drop you back off to get your car. It's especially convenient if you have little ones.
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