With 15 years experience in residential granite countertop and Tile sales, template, fabrication and installation, MC Granite Countertops Warehouse is committed to providing our customers with excellence in every aspect of their remodel project. Our goal, from start to finish, is to maintain professionalism which creates a pleasant experience for our customers, no matter the project size.
MC Granite Countertops Warehouse is dedicated to furnishing the best customer service. We realize.. our customers are the foundation of our business and are proud to provide potential customers with referrals from previous customers.
MC Granite Countertops Warehouse works with only the finest quality tools and materials. From template to installation, we are devoted to quality workmanship and professionalism. Our promise of quality is backed by our 100% warranty on materials and workmanship.
To ensure we deliver fist quality materials, We purchase Granite and Marble slabs in Full Bundles and allways top quality materials, Come visit our Granite Yard and view our Big Selection of Exotic Granite at Incredible low prices.
BBB Accredited Business; 100% Lifetime Warranty on Installation & Material. Angie's List Super Service Aware 2012 and 2013.
In response to the review posted by Barb1969, we at MC Granite certainly apologize for the delay with the scheduled appointment. Our morning installations required much more time than anticipated,... but we still made sure that Barb1969's granite was installed that day (night). We were willing to provide a discount, or even a FREE vanity for the time delay and inconvenience. We were certainly behind schedule, but we tried to make the situation better by offering substantial monetary compensation. This was an isolated incident and in no way reflects the normal business proceedings of MC Granite Countertops.VIEW MORE »VIEW LESS »
we used MC Granite for our kitchen remodel and had excellent customer service. Alex in sales was great with design ideas as well as follow-up thru install. Josh, our fabricator, did a fantastic job... cutting the stone to showcase the areas we loved. Finally the install crew was polite, on time and took great care in the install process. We are very happy with our choice and recommend MC Granite.VIEW MORE »VIEW LESS »
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In response to the review posted by Barb1969, we at MC Granite certainly apologize for the delay with the scheduled appointment. Our morning installations required much more time than anticipated, but we still made sure that Barb1969's granite was installed that day (night). We were willing to provide a discount, or even a FREE vanity for the time delay and inconvenience. We were certainly behind schedule, but we tried to make the situation better by offering substantial monetary compensation. This was an isolated incident and in no way reflects the normal business proceedings of MC Granite Countertops.
We had worked with the project manager Cliff Dodelin and MC Granite had scheduled the install of our granite countertops for the afternoon of April 23rd. I was told to expect them between 1 and 3 PM. By 3 PM no one had shown up and I had not received any calls indicating a delay. I called Mr. Dodelin and informed him of the situation, he stated he would look into it and would call me back shortly with an update. After receiving no response by 4:30 PM I called Cliff again asking when I should expect the installers to arrive. Cliff would only say “you are on the schedule for today”. At 7:45 “Julio” called and informed me that they were loading the truck. It was almost 9:00 PM when the installers finally arrived and it was after 10:30 PM when they completed the install. Given that they did not return any of my calls and wasted a full day of my time with delays in providing the service they had sold me I would give this Firm an F for customer service and would advise other customers to beware in their dealings with them.
Great product and prices but poor experience with service rep Tracey. My experience with her was far from pleasant. Whenever I spoke with her she always seemed irritated and made me feel like whatever I said was wrong. She needs serious training in caring for customers and listening without getting defensive.
I had an appointment in July 2014. Day of, I was waiting all day and noone showed up. I did not receive a call to tell me why the 11am appointment was not being honored. I had to call MC who gave me salesmans phone number, wouldn't tell me why he had not showed up. After calling multipled times and leaving messages I finally got a call saying that the salesman was in traffic court and that is why he had not come. Totally unprofessional for noone to tell me this. Totally unprofessional for me to have to take off from work and wait around for nothing. To prove how bad this company is, I received a request from them in February 2015 to leave them a review. HELLO?? A) You didn't show up to appointment B) Requesting a review in February 2015 for a July 2014 "appointment"? Really?
we used MC Granite for our kitchen remodel and had excellent customer service. Alex in sales was great with design ideas as well as follow-up thru install. Josh, our fabricator, did a fantastic job cutting the stone to showcase the areas we loved. Finally the install crew was polite, on time and took great care in the install process. We are very happy with our choice and recommend MC Granite.
MC Granite was great to work with. They assisted me in my selection and were able to install quickly. The installation was flawless and fast. LOVE my new countertops.
I have used this company many times over the last few years. I have used them on my house 'flips', and also on my personal home. They have a great selection of granite and marble, and do an excellent job on installation. Their prices are reasonable and they show up on time. Once had them show up during thunderstorm and took all precautions to not get home wet, and still completed the job on time. Would highly recommend.
Everyone at MC granite provided excellent service. I especially enjoyed looking at slabs for hours without feeling rushed.Alex,warehouse guys,guys that came to our home were informative and very helpful. Luciano was patient with me and helpful..I receive so many compliments on my beautiful exotic,kitchen granite!
They had a great selection, reasonable pricing, and great service. They provided a detailed quote and walked us through the entire process. They limited the number of seams and the installation came out perfect.
From the start our experience with MC Granite Countertops was an excellent experience. The sales person at MC provided us with an excellent deal, much better than we had received at other dealers. It not only included a good price on the granite and installation, but also provided a free sink and discount on a tile installation. All of the promises made were kept! All of the workers were efficient, pleasant to work with, and did an excellent job. I would recommend MC Granite to all of my friends and family.
MC Granite Countertops was more than I could ask for in a vendor. My project was a complete renovation and this company is one that I'd hire again. From the sales office to the install I received excellent service. They were friendly AND professional. I can't say enough good things about these folks!
From start to finish, MC Granite provided service that exceeded our expectations! From help in choosing, to price considerations,to working out details all the way through keeping on schedule and doing an outstanding job on the installation...best in town! Highly recommended!!
I am remodeling a kitchen and this company was the most professional and effortless part off the process. I emailed them, they have me a good quote, came and measured and then installed. No stress, no fuss.
They did a great job coming out and measuring then installing the next week. We love our new kitchen!
We have just begun our building process and got an estimate from MC Granite. We've not yet placed the order but will definitely do so as soon as our contractor tells us it's appropriate. These guys were so professional and easy to work with. And their selection is wonderful!